Key Takeaways
- Gameskraft is a certified Most Loved Workplace® 2025 & 2026 — two years running.
- The Associate - Customer Support role offers real career growth inside one of India's fastest-growing online gaming companies.
- Krafters enjoy competitive pay, comprehensive health benefits, flexible work, and a passionate team culture.
- India's online gaming industry is projected to grow from $3.7 billion to $9.1 billion by 2029 — your timing couldn't be better.
What is it like to work at Gameskraft Technologies?
Working at Gameskraft means joining a team of 600+ passionate people — called Krafters — who genuinely love what they build. Headquartered at Prestige Tech Park in Bangalore, the company blends the energy of a fast-moving startup with the stability of an industry leader. The culture is rooted in trust, transparency, and a deep passion for gaming. Every Krafter is empowered to think differently, solve real problems, and grow fast.
Why is Gameskraft a good place to work in customer support?
Customer support at Gameskraft is not a dead-end role — it is a career with a clear upward path. The company has been recognised as a Most Loved Workplace® for both 2025 and 2026, a certification that reflects genuine employee satisfaction and well-being. In a company where player experience is central to everything, Customer Support Associates are front-line heroes who directly shape the product and the brand.
Gameskraft holds the Guinness World Record for organising the world's largest online rummy tournament and is one of India's first gaming companies to build an ISO certified platform. When you support players here, you are part of something truly record-breaking.
What does the Associate - Customer Support role involve?
As an Associate in Customer Support at Gameskraft, you will be the voice of the brand for millions of players across platforms like RummyCulture and RummyPrime. Your day-to-day will involve:
- Resolving player queries quickly and with empathy
- Ensuring fair play and transparent player interactions
- Collaborating with product and tech teams to improve the player experience
- Contributing insights that directly shape the platform's evolution
This is a role where your voice matters. Gameskraft's culture of collaborative teamwork means your feedback from the frontline reaches decision-makers fast.
What benefits does Gameskraft offer employees?
Gameskraft invests deeply in its Krafters. Here is what you can expect as part of the team:
- Health & Wellness: Comprehensive health insurance, mental health counseling, fitness initiatives, and regular health check-ups
- Office Perks: Free lunch, snacks, unlimited soft drinks, gaming and recreation facilities
- Safety & Convenience: Cab facility for women after 8pm, flexible work arrangements
- Work-Life Balance: Quarterly team parties, annual company getaways, and flexible leave policies
- Financial Benefits: Competitive salary, performance-based incentives, and additional financial perks
How does Gameskraft support career growth?
Growth is baked into the Gameskraft DNA. The company offers skill development programmes, professional training and certifications, and mentorship from industry leaders. In a company doubling down on technology and scale, there is always a next step. Whether you want to move into operations, product, or team leadership — this is the place to start and the place to grow.
Gameskraft's mission is to be the most loved online gaming company of the 21st century. That mission starts with people — and people like you.
Ready to join the team?
India's gaming industry is at an inflection point. The market is projected to more than double by 2029, and Gameskraft is right at the centre of it. If you are passionate about helping people, love the world of gaming, and want a career — not just a job — this is your moment.
Apply for Associate - Customer Support at Gameskraft and become a Krafter today. You can also explore all open roles at Gameskraft to find the perfect fit for your skills.