Most Loved Workplace® Certified JobCustomer Success Manager
Assessed by Most Loved Workplace®92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Hubspot, a Most Loved Workplace® certified employer in the Software space, Help millions of organizations grow better with intelligent customer platform.
Manage customer relationships to ensure satisfaction and retention. Provide strategic guidance and support to help customers achieve their goals.
What makes this opportunity special
- Culture Built on HEART: Hubspot's DNA emphasizes Humble, Empathetic, Adaptable, and Remarkable values that guide daily decisions, fostering genuine connection and authentic collaboration across all teams and levels.
- Flexibility & Work-Life Integration: From unlimited PTO to remote-first mindset, pet-friendly offices to family-planning benefits, Hubspot invests comprehensively in employee wellbeing, recognizing people as their greatest competitive advantage.
- Growth & Innovation at Every Role: Whether in product, customer success, or marketing, employees are empowered to take initiative, drive impact, and access professional development through Hubspot Academy with bold ideas moving fast.
Our core culture values include Genuine Care for People, Move Fast, Learn Faster, Customer-Centric Decision Making.
Want to learn more about what it's like to work at Hubspot? View our full profile.
Requirements
- 2+ years of experience in customer success or account management
- Strong communication and interpersonal skills
- Experience with CRM software
- Ability to manage multiple accounts
Benefits
- Competitive salary
- Health and wellness programs
- Paid time off
- Employee stock purchase plan
- Career growth opportunities
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
heart-handshake Genuine Care for People
zap Move Fast, Learn Faster
users-check Customer-Centric Decision Making
compass Transparency & Clear Alignment
trending-up Growth Mindset as Default
globe Global Collaboration, Local Ownership
Frequently Asked Questions About Working at Hubspot
Common questions candidates ask about this role and Hubspot's workplace
HubSpot
Please review the specific job listing or contact Hubspot's recruiting team for details on remote or hybrid work options for this role.
Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.
Hubspot is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.
Key benefit categories include: Time & Flexibility, Health & Wellness, Financial & Retirement, Life & Family, Learning & Development. For this role specifically, benefits include: Competitive salary, Health and wellness programs, Paid time off, Employee stock purchase plan, Career growth opportunities. You can view more details on their CertCheck profile.
The day-to-day environment is guided by core values such as Genuine Care for People and Move Fast, Learn Faster and Customer-Centric Decision Making.
The company has committed to inclusive practices including: Empower Every Employee Voice and Invest in Holistic Well-being.
Hubspot has a supportive and collaborative culture, recognized as a loved place to work by its team members.
Hubspot currently has 6 open positions. They are hiring across departments like Marketing, Engineering, Customer Success. You can view all current openings at certcheck.mostlovedworkplace.com/companies/hubspot/jobs.
The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Hubspot's recruiting team for specific details on this role's process.
Apply for Customer Success Manager
Submit your application directly to the Hubspot team. Let them know why you'd be a great addition to their loved place to work.
