Most Loved Workplace® Certified JobCustomer Success Manager
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
This position may no longer be active.View all open positions at OwnBackup
About the Role
At OwnBackup, a Most Loved Workplace® certified employer in the Information Technology space, Mission-critical cloud data protection for enterprises worldwide.
Ensure customer satisfaction and retention by providing exceptional support and guidance. Develop strong relationships with key stakeholders.
What makes this opportunity special
- Mission-Driven Culture: Join a team united by the critical mission of protecting data that drives global business. Every role directly contributes to preventing catastrophic data loss for thousands of organizations worldwide.
- Empowering Innovation: Work with cutting-edge cloud security technology and be part of a team that continuously evolves products for data security, backup, recovery, and archiving. Your ideas shape solutions that matter.
- Global Impact Team: Collaborate with talented professionals dedicated to serving thousands of organizations across the world. Make a meaningful difference in helping companies safeguard their most mission-critical assets.
Our core culture values include Purposeful Humor & Authenticity, Relentless Forward Motion, Deep Care for Quality & Impact.
Want to learn more about what it's like to work at OwnBackup? View our full profile.
Requirements
- 3+ years in customer success or account management
- Excellent problem-solving skills
- Experience with SaaS solutions
- Strong interpersonal skills
Benefits
- Competitive salary
- Annual performance bonuses
- Health, dental, and vision insurance
- Remote work options
- Professional growth opportunities
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Lightbulb Purposeful Humor & Authenticity
Zap Relentless Forward Motion
Heart Deep Care for Quality & Impact
Users Collaborative Transparency
TrendingUp Personal & Professional Growth
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021
Frequently Asked Questions About Working at OwnBackup
Common questions candidates ask about this role and OwnBackup's workplace
At OwnBackup, we believe that no company operating in the cloud should ever lose data. Through capabilities and products for data security, backup and recovery, archiving, and sandbox seeding, OwnBackup empowers thousands of organizations worldwide to manage and protect the mission-critical data that drives their business.
This position is listed as remote based on the job location.
Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.
OwnBackup is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.
Key benefit categories include: Health & Wellness, Professional Development, Work-Life Balance, Financial Benefits. For this role specifically, benefits include: Competitive salary, Annual performance bonuses, Health, dental, and vision insurance, Remote work options, Professional growth opportunities. You can view more details on their CertCheck profile.
The day-to-day environment is guided by core values such as Purposeful Humor & Authenticity and Relentless Forward Motion and Deep Care for Quality & Impact.
The company has committed to inclusive practices including: Prioritize Culture Alongside Performance and Invest in Continuous Learning and Development.
They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.
OwnBackup currently has 6 open positions. They are hiring across departments like Engineering, Product, Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/ownbackup/jobs.
The interview process typically involves an initial recruiter screen followed by team interviews. Please contact OwnBackup's recruiting team for specific details on this role's process.
Apply for Customer Success Manager
Submit your application directly to the OwnBackup team. Let them know why you'd be a great addition to their loved place to work.
