What It's Really Like to Work at Relay Payments

What It's Really Like to Work at Relay Payments

A Day-in-the-Life Look at Culture, Collaboration, and Career Growth at Atlanta's Fastest-Growing Fintech

May 31, 2026 4 min read
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Key Takeaways

  • Relay Payments is a Certified Most Loved Workplace® 2025, recognized for its people-first culture.
  • Every employee receives equity in the company — you're an owner from day one.
  • The team runs on transparency, collaboration, and a clear shared mission that hasn't changed since 2019.
  • Relay is a fast-growing Atlanta fintech trusted by over 500,000 drivers and 100,000 carriers nationwide.

What Is It Like to Work at Relay Payments?

Working at Relay Payments means showing up every day knowing your work matters. This is not a company where you get lost in the crowd. With a team of more than 150 people, Relay is big enough to move fast — and small enough that your contributions are seen. The culture is built around three clear values: Invent the Future, Own the Work, and We're All in This Together. These aren't just words on a wall. They shape every meeting, every project, and every hire.

What Does a Typical Day Look Like at Relay?

Days at Relay are structured but never rigid. Teams kick off with a clear sense of why — the company's mission is revisited regularly so no one loses sight of the bigger picture. You can expect weekly one-on-ones with your manager, biweekly check-ins across the team, and quarterly rallies where goals are shared, progress is celebrated, and wins are called out publicly. Communication flows through tools like MatterMost, keeping conversations quick, direct, and transparent. Cross-functional projects are common, so you'll regularly collaborate with people outside your immediate team.

Does Relay Payments Have a Strong Company Culture?

Yes — and the recognition backs it up. Relay earned its Certified Most Loved Workplace® 2025 badge by scoring 85 out of 100 across all five culture pillars: Systemic Collaboration, Positive Vision for the Future, Alignment of Values, Respect, and Killer Outcomes. Leadership doesn't just talk about culture — they've hired a dedicated People team to actively nurture it. The cofounders have done every job at the company, including customer service and check processing, which sets a powerful example that no role is unimportant.

One unique insight: More than 66% of Relay employees received salary increases since 2023 — a concrete signal that growth here is real, not just a talking point.

How Does Relay Payments Support Career Growth?

Relay invests in your development from the start. You'll have access to industry-leading tools, a supportive environment for skill-building, and real advancement opportunities inside a company that is growing fast. Because the team is lean and cross-functional, you'll gain exposure to parts of the business that would take years to reach at a larger company. The ownership mentality is baked in — every team member receives equity grants and stock options, so your career growth and the company's success are tied together directly.

What Benefits Does Relay Payments Offer?

  • Competitive salary + meaningful equity for all employees
  • 401(k) with dollar-for-dollar match up to 4%
  • Unlimited PTO — and leadership actually encourages you to use it
  • Comprehensive health insurance coverage
  • Career advancement in a rapidly scaling fintech company
  • An inclusive, collaborative team environment

What Are Insider Tips for Interviewing at Relay Payments?

Come prepared to show ownership. Relay looks for people who take initiative, take responsibility, and think long-term. Be ready to talk about a time you drove a project or solved a hard problem without being told exactly how. The team values psychological safety — so be honest, be direct, and don't be afraid to say what you think. Knowing Relay's three core values before your interview is a must. Bonus points if you can connect your own career story to their mission of transforming the logistics industry.

What Makes Relay Payments Stand Out as an Employer?

Most fintech companies talk about disruption. Relay is actually doing it — trusted by over 500,000 drivers and partnered with giants like Pilot Company, Schneider, and Coyote Logistics. As a Certified Most Loved Workplace® and an Inc. Magazine Best Workplace, Relay has the culture credentials to match its business momentum. Add in the NASCAR sponsorship with William Byron from Hendrick Motorsports for 2025, and you get a sense of a company that moves with energy and ambition in everything it does.

If you're ready to own your work, grow fast, and be part of something that genuinely moves an industry forward, Relay Payments is calling. Apply for the Account Executive role today, or explore all open positions on the Relay Payments careers page.