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Customer Success Manager

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92% of candidates apply because they are a Most Loved Workplace®
Chicago, IL
Customer Success
Full-time
Mid-level

About the Role

At Salesforce, a Most Loved Workplace® certified employer in the Technology space, Build bridges between companies and customers through AI-powered innovation.

Ensure customer satisfaction and retention by providing exceptional support and guidance. Develop strong relationships with key stakeholders.

What makes this opportunity special

  • Ohana Philosophy: Family-First Culture: Built on Hawaiian values of innovation, equality, and trust, Salesforce creates a genuine family environment where employees feel valued, supported, and connected to a greater purpose beyond profit.
  • Continuous Learning with Trailhead: Salesforce invests in employee growth through its industry-leading Trailhead platform, mentorship programs, and clear career pathways, empowering every employee to learn, develop, and advance their skills.
  • Purpose-Driven Impact & Community Giving: Employees work for a company committed to diversity, equity, and social responsibility, with opportunities to give back to communities and make meaningful impact aligned with Salesforce's mission to do good.

Our core culture values include Collaborative Team Spirit, Innovation & Continuous Evolution, Community & Giving Back.

Want to learn more about what it's like to work at Salesforce? View our full profile.

Requirements

  • 2+ years of experience in customer success or account management
  • Strong interpersonal and communication skills
  • Ability to manage multiple accounts
  • Experience with CRM software

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO
  • Career advancement opportunities
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

users Collaborative Team Spirit
lightbulb Innovation & Continuous Evolution
heart Community & Giving Back
trending-up Growth-Oriented Mindset
handshake Transparency & Trust-Based Leadership

Apply for Customer Success Manager

Submit your application directly to the Salesforce team. Let them know why you'd be a great addition to their loved place to work.

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