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Key Takeaways
- Scandit is a certified Most Loved Workplace® in 2021, 2025, and 2026 — three-time recognized for putting people first.
- 87% of Scandit employees describe it as a fun place to work, and 83% recommend it to friends.
- Customer Success Managers at Scandit work with global enterprise clients including Fortune 500 companies and Walmart.
- Flexible work, equity sharing, and clear career growth paths make Scandit a standout employer in the tech sector.
What Is It Like to Work at Scandit as a Customer Success Manager?
Working as a Customer Success Manager at Scandit means being at the heart of something genuinely exciting. You partner with some of the world's biggest brands — think Fortune 500 companies and global retailers — helping them unlock the full power of smart data capture technology. Every day, your work directly impacts how frontline workers do their jobs faster, smarter, and with greater confidence.
Scandit was founded in 2009 by three ETH Zurich graduates with a bold vision: make intelligent technology work for people. That human-first philosophy shapes everything, including how the Customer Success team operates. You are not just solving problems — you are empowering businesses to transform.
Why Is Scandit the Best Place to Build a Customer Success Career?
Few companies offer what Scandit does: a unicorn-status tech company (valued at over $1 billion since 2022) with a warm, collaborative culture that still feels personal. With around 550 employees across 5 continents and 7 global offices, you get the resources of a fast-growing enterprise and the intimacy of a close-knit team.
As a three-time Most Loved Workplace® — certified in 2021, 2025, and 2026 — Scandit has consistently proven it puts employee wellbeing at the center of its business. That is not a marketing line. It is a commitment backed by real data and lived daily by its people.
For Customer Success professionals specifically, this matters. You need an environment where collaboration flows freely, leadership trusts you to own client relationships, and your growth is actively supported. Scandit delivers all three.
What Benefits Does Scandit Offer Customer Success Managers?
- Flexible work: Work from home, the office, or a hybrid mix — whatever helps you do your best work.
- Time off when you need it: 95% of employees say they can take time off when needed — a benefit that speaks for itself.
- Equity and success sharing: You share in Scandit's growth through competitive compensation, equity, and profit-sharing programs.
- Career development: Clear pathways for advancement, management training, innovation hackathons, and access to cutting-edge industry expertise.
- Mental health and wellbeing support: Holistic wellbeing programs that go beyond gym memberships to real, meaningful support.
- Legendary team culture: Celebrated team outings, recognition programs, and an inclusive global community that makes work genuinely enjoyable.
How Does Scandit Support Career Growth for Customer Success Professionals?
Scandit believes in ownership with accountability. Customer Success Managers are given the autonomy to manage enterprise relationships and drive outcomes — not just follow a script. This creates real career momentum. You build skills in strategic account management, enterprise technology, and global business operations all at once.
Innovation is encouraged at every level. Failures are treated as learning moments, not setbacks. This psychological safety means you can take smart risks, propose new approaches, and grow faster than you would at a more rigid organization.
Scandit's Pioneer Spirit — one of its four core values — means you will always be working at the frontier of what is possible in data capture and automation. That keeps your skills sharp and your career trajectory steep.
What Makes Scandit's Culture Unique?
Scandit's culture DNA includes words like Warm, Collaborative, Authentic, and Empowering. These are not just poster words. With 87% of employees calling it a fun place to work, the culture clearly resonates in practice.
The global diversity of the team — spanning 5 continents — strengthens creative thinking and gives Customer Success Managers rich perspective when serving international enterprise clients. And the company's legendary team events mean you build real bonds with colleagues across the world.
Scandit's three Most Loved Workplace® certifications signal a consistent, multi-year commitment to being a loved place to work — not a one-year spike in morale. That consistency is what makes it genuinely special.
Ready to Join Scandit as a Customer Success Manager?
If you are a driven, people-focused professional who wants to work with world-class enterprise clients, grow fast, and be part of a team that truly cares about its people, Scandit is your next move. Apply for the Customer Success Manager role at Scandit and take the first step toward a career that combines impact, innovation, and genuine human connection.
Want to explore all open opportunities? Visit the Scandit careers page to see every available role across the globe.