Most Loved Workplace® Certified JobProduct Support Tier 1
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Securly, a Most Loved Workplace® certified employer in the Computer Software space, AI-powered student wellness and safety solutions protecting 20 million students globally.
Provide first-level support for Securly products, assisting customers with technical issues and inquiries.
What makes this opportunity special
- AI-Powered Impact at Scale: Work on technology protecting 20 million students across 20,000+ schools globally, creating measurable impact in student wellness and safety every single day.
- Remote-First, People-Centered Culture: Thrive in a flexible, distributed team environment where meaningful work, employee wellbeing, and growth opportunities are prioritized as core company values.
- Compassion Meets Innovation: Join a mission-driven team that combines advanced software and data expertise with genuine care for education, combining tech excellence with human-centered problem-solving.
Our core culture values include Mission-Driven Impact, Collaborative Problem-Solving, Rapid Growth with Agility.
Want to learn more about what it's like to work at Securly? View our full profile.
Requirements
- Experience in customer support or technical support
- Strong communication skills
- Ability to troubleshoot technical issues
Benefits
- Competitive salary
- Remote work flexibility
- Professional development opportunities
Why This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
heart Mission-Driven Impact
users Collaborative Problem-Solving
rocket Rapid Growth with Agility
shield Trust and Transparency
zap Innovation Through Diversity
Certified for: Most Loved Workplace Most Loved Workplaces® 2026
Apply for Product Support Tier 1
Submit your application directly to the Securly team. Let them know why you'd be a great addition to their loved place to work.
