Most Loved Workplace® Certified JobCustomer Success Manager
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
This position may no longer be active.View all open positions at Spotify
About the Role
At Spotify, a Most Loved Workplace® certified employer in the Entertainment space, Unlock human creativity and connect billions to the world's greatest music.
Ensure customer satisfaction and retention by providing exceptional support and guidance. Work closely with clients to understand their needs and deliver tailored solutions.
What makes this opportunity special
- Empowering Creators Globally: Giving over 10 million creators the opportunity to live off their art and reach nearly half a billion fans worldwide, democratizing music distribution and success.
- Innovation in Audio Experience: Transformed how billions of people listen to music forever, setting the industry standard for streaming and continuously pushing creative boundaries across 184 countries.
- Fan Connection & Discovery: Connecting passionate fans with inspiring creators through seamless technology, building a global community where music, podcasts, and audio content bring people together.
Our core culture values include Creative Courage, Band Mentality Collaboration, Sincere Connection.
Want to learn more about what it's like to work at Spotify? View our full profile.
Requirements
- 3+ years of experience in customer success or account management
- Strong interpersonal and communication skills
- Ability to manage multiple client accounts
- Experience in the tech or music industry
Benefits
- Comprehensive health benefits
- Paid time off
- Professional development budget
- Employee assistance programs
- Diverse and inclusive workplace
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
music Creative Courage
users Band Mentality Collaboration
heart Sincere Connection
zap Velocity with Purpose
globe Global Belonging
target Meaningful Impact
Certified for: Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021
Apply for Customer Success Manager
Submit your application directly to the Spotify team. Let them know why you'd be a great addition to their loved place to work.
