Most Loved Workplace® Certified JobCustomer Success Manager
Assessed by Most Loved Workplace®92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Twilio, a Most Loved Workplace® certified employer in the Technology space, We are builders creating the ultimate toolbox for amazing digital experiences.
Ensure customer satisfaction and retention by providing exceptional support and guidance. Develop strong relationships with key clients.
What makes this opportunity special
- Remote-First Flexibility: Work from anywhere with 95% of employees rating team collaboration as effective in our distributed environment, proving that great work happens where you're most productive.
- Builder's Culture of Ownership: Our foundational values empower every team member to take ownership, think critically, and drive innovation through honest debate and collaborative problem-solving that transforms challenges into opportunities.
- Purpose-Driven Impact: Beyond building world-class products, we're committed to making real difference through Global Impact Week and meaningful community initiatives, creating a workplace where your work matters.
Our core culture values include Builder's Mindset, Inclusive Collaboration, Ruthless Prioritization.
Want to learn more about what it's like to work at Twilio? View our full profile.
Requirements
- 3+ years in customer success or account management
- Experience with SaaS products
- Strong problem-solving skills
- Excellent communication abilities
Benefits
- Competitive salary
- Remote work options
- Health and wellness programs
- Paid parental leave
- Learning and development resources
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
hammer Builder's Mindset
users Inclusive Collaboration
zap Ruthless Prioritization
brain Curious Learning Culture
home Distributed Team Belonging
Apply for Customer Success Manager
Submit your application directly to the Twilio team. Let them know why you'd be a great addition to their loved place to work.
