Most Loved Workplace® Certified JobCustomer Success Manager
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Company Watch, a Most Loved Workplace® certified employer in the Financial Services space, Revolutionising business credit risk through data-driven intelligence.
Ensure customer satisfaction by providing support and guidance on product usage. Develop long-term relationships with clients and drive customer retention.
What makes this opportunity special
- Innovation-Driven Culture: We're at the forefront of AI research and machine learning, tackling complex problems in credit scoring. Our team gets to work with cutting-edge technology while shaping the future of financial risk management.
- Purpose-Focused Mission: For 20+ years, we've been revolutionizing how commercial credit is assessed. Every team member contributes to solving real industry challenges and delivering unprecedented accuracy that clients depend on.
- Industry Leadership & Impact: Our H-Score® is the industry-leading performance tool trusted globally. We're not just participants—we're setting standards and leading regulatory change in financial technology.
Our core culture values include Genuine Collaboration, Curiosity-Driven Innovation, Kindness as Standard.
Want to learn more about what it's like to work at Company Watch? View our full profile.
Requirements
- 2+ years of experience in customer success or account management
- Excellent interpersonal and communication skills
- Ability to manage multiple client accounts
- Experience in the financial services industry is a plus
Benefits
- Remote work options
- Health insurance
- Performance bonuses
- Paid parental leave
- Employee assistance programs
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Users Genuine Collaboration
Brain Curiosity-Driven Innovation
Heart Kindness as Standard
Zap Ownership & Accountability
Target Clear Purpose & Impact
Leaf Sustainable Pace
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2023, Most Loved Workplace Most Loved Workplaces® 2021
Apply for Customer Success Manager
Submit your application directly to the Company Watch team. Let them know why you'd be a great addition to their loved place to work.
Company Watch
Financial Services
Brook Suite, Ground Floor, Bewley House, Marshfield Road, Chippenham, SN15 1JW