Most Loved Workplace® Certified JobCustomer Success Manager
Assessed by Most Loved Workplace®92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Groundfloor, a Most Loved Workplace® certified employer in the Finance space, Democratizing private markets investing for everyday people.
Manage relationships with key clients to ensure their satisfaction and success with our platform. Provide support and guidance to maximize their investment outcomes.
What makes this opportunity special
- Mission-Driven Culture: Join a team united by a transformative mission to democratize access to alternative investments and reshape the entire real estate investing industry. Every role contributes to leveling the playing field for everyday investors.
- Remote-First & Flexible: Work in a flexible, remote-first environment that empowers you to collaborate seamlessly whether you're working from home, the office, or anywhere in between. We trust our team to thrive on their own terms.
- Growth & Purpose-Driven: Grow your career alongside passionate problem-solvers, entrepreneurs, and innovators who are committed to building a better future. We invest in your development because your success fuels our mission.
Our core culture values include People First Philosophy, Mission-Driven Collaboration, Innovation and Problem-Solving.
Want to learn more about what it's like to work at Groundfloor? View our full profile.
Requirements
- 2+ years of experience in customer success or account management
- Excellent interpersonal skills
- Strong understanding of financial products
- Ability to work independently and as part of a team
Benefits
- Health, dental, and vision insurance
- Flexible work schedule
- Professional development budget
- Paid parental leave
- Employee wellness programs
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Users People First Philosophy
Target Mission-Driven Collaboration
Lightbulb Innovation and Problem-Solving
RefreshCw Flexibility and Trust
Heart Community and Belonging
TrendingUp Growth With Purpose
Apply for Customer Success Manager
Submit your application directly to the Groundfloor team. Let them know why you'd be a great addition to their loved place to work.
