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Customer Success Manager

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote
Customer Success
Full-time
Mid-level

About the Role

At Kevel, a Most Loved Workplace® certified employer in the Technology space, API-First Ad Infrastructure Powering Modern Retail Media Platforms.

Ensure customer satisfaction and retention by providing excellent support and guidance. Develop strong relationships with key clients.

What makes this opportunity special

  • Autonomy-First Culture: We reject rigid hierarchies and empower employees to own their schedules, projects, and outcomes in a remote-first, flexible environment where trust drives decision-making.
  • Privacy-First Innovation: Committed to being a privacy-first organization where we deliver cutting-edge AdTech solutions that give clients complete control over their first-party data and ad platform customization.
  • Valued as Thought Leaders: Our team combines technical excellence with genuine care, creating a workplace where employees are recognized as integral members of our community and empowered to drive relentless growth.

Our core culture values include Family-Like Belonging, Trusted Autonomy, Thought Leadership Space.

Want to learn more about what it's like to work at Kevel? View our full profile.

Requirements

  • 3+ years of customer success or account management experience
  • Strong problem-solving skills
  • Excellent communication abilities
  • Experience in the ad-tech industry

Benefits

  • Competitive salary
  • Health insurance
  • Remote work flexibility
  • Professional development budget
  • Wellness programs
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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Apply for Customer Success Manager

Submit your application directly to the Kevel team. Let them know why you'd be a great addition to their loved place to work.

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