MLW LogoMost Loved Workplace® Certified Job

Customer Support Representative

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92% of candidates apply because they are a Most Loved Workplace®
Remote (US)
Customer Service
Full-time
Entry-level

About the Role

At Netflix, a Most Loved Workplace® certified employer in the Media & Entertainment space, We want to entertain the world, one story at a time..

Provide exceptional customer service to Netflix subscribers. Resolve inquiries and issues related to account management and streaming services.

What makes this opportunity special

  • People Over Process: We prioritize trust, freedom, and responsibility over rigid rules. Our culture empowers employees to use judgment and take ownership, creating an environment where great people do their best creative work.
  • Diverse Storytelling Through Diverse Teams: We believe the best entertainment comes from diverse backgrounds and viewpoints working together. We're committed to building inclusive teams that bring fresh perspectives and drive innovation across our global platform.
  • Genuine Investment in Growth & Well-being: We offer competitive benefits, flexible arrangements, and thoughtful support for our employees' development. When people feel valued and supported, they're empowered to create meaningful work that inspires the world.

Our core culture values include Creative Freedom & Innovation, Collaborative Diversity, Continuous Growth & Self-Awareness.

Want to learn more about what it's like to work at Netflix? View our full profile.

Requirements

  • Excellent communication skills
  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Problem-solving skills

Benefits

  • Competitive salary
  • Health insurance
  • Remote work flexibility
  • Paid training
  • Career advancement opportunities
MLW Logo

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Creative Freedom & Innovation
Users Collaborative Diversity
Target Continuous Growth & Self-Awareness
Heart Trust-Based Autonomy
Zap Purposeful Impact
Handshake Integrity & Transparent Communication

Apply for Customer Support Representative

Submit your application directly to the Netflix team. Let them know why you'd be a great addition to their loved place to work.

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