Supervisor, Care Navigator (Nurse)

RareMed’s success is fueled by the successes of our team and is inherently tied to the success of each individual. There is alignment between team members’ ability to drive value and the resultant visible positive impact RareMed Solutions has on their lives. As RareMed Solutions’s values-driven reputation is its biggest growth-driving asset, every individual knows that they can have an impact on our success and drive both individual and mutual success by living RareMed’s values. This alignment and transparency cultivate a strong positive vision for the future for every team member that believes in the mission.

At RareMed, our values are the foundation of all that we do. We emphasize respectful culture through employee recognition, empowerment, and rewarding our team members for their success and accomplishments. We live up to our commitment to supportive ambition through growth and development opportunities, internal promotions and hiring from within, and by creating pathways for our people to succeed. Ultimately, our values are aligned with our team members because our team members believe in our mission and work relentlessly to support it and our patients.

Thinking Disruptively: Dr. Gordon Vanscoy encourages team members to think beyond perceived barriers to focus on patients and HCPs needs holistically. Identifying innovative end-state solutions that help underserved populations create fantastic opportunities and generate motivation to think creatively, but in line with our values. Creating Challenging, Attainable, Desirable Goals: He holds his team to high standards, but those standards are built collaboratively, aligned with organization values, and designed to push the organization to go out of its comfort zone in support of the values. Empowerment and Accountability: Dr. Vanscoy is open-minded, collaborative, and supportive of his team. He empowers them to take responsibility, make decisions, provide suggestions, and collaboratively discuss the future of the organization. But he also holds his team accountable. Though he is supportive to the end, he tacitly expects that team members rise to the same level of drive and fortitude that has generated historical corporate, team, and patient success.

RareMed is an institution that fights for patients whose voices are often unheard. As such, inclusion across all dimensions is fundamental to our culture. We encourage discourse, feedback, and idea sharing across all team members, regardless of background, title, or experience. Leaders operate with visible, bookable schedules and open doors. Town halls provide open forums for thought-sharing and unparalleled transparency.

Collaboration is fundamental to RareMed’s culture—half of our values engender collaborative interactions. Digital platforms, cross-functional teams, regular check-ins, knowledge sharing programs, celebration of individual and group successes, and a culture that catalyzes discourse and idea-sharing foster unity, innovation, efficiency, and an environment of mutual support and growth. Employees are encouraged to continuously provide and solicit feedback and ideas. Our facility, comprised largely of collaborative spaces, serves as a “city center” of our geographically-diverse team, where employees are encouraged to travel to the site for opportunities to collaborate in-person and share ideas. Focusing on the “team” over the individual drives our continued success.