Most Loved Workplace® Certified JobInbound Customer Service Supervisor
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
This position may no longer be active.View all open positions at Televerde
About the Role
At Televerde, a Most Loved Workplace® certified employer in the B2B consulting and services space, Transforming lives through B2B excellence and second-chance employment since 1995.
Supervise and manage the inbound customer service team to ensure high-quality service delivery.
What makes this opportunity special
- Second-Chance Employment Leadership: 70% of our global workforce comprises women impacted by incarceration, creating pathways to meaningful careers and personal rehabilitation while driving measurable business success.
- Proven Social Impact: Arizona State University research validates our approach: our participants show higher employment and education rates, increased income, and significantly lower recidivism compared to national averages.
- Industry-Leading B2B Solutions: Since 1995, we've partnered with Fortune 500 companies like SAP, GE, and Adobe, generating over $12B in partner revenue through innovative sales, marketing, and CX solutions.
Our core culture values include Purpose-Driven Impact, Growth Over Perfection, Genuine Connection & Belonging.
Want to learn more about what it's like to work at Televerde? View our full profile.
Requirements
- Experience in customer service management
- Strong leadership and communication skills
Benefits
- Training and career development programs
- Mentorship and leadership opportunities
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
heart-handshake Purpose-Driven Impact
trending-up Growth Over Perfection
users Genuine Connection & Belonging
target Excellence Through Partnership
shield-check Dignity & Respect in Action
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2023, Most Loved Workplace Most Loved Workplaces® 2021
Frequently Asked Questions About Working at Televerde
Common questions candidates ask about this role and Televerde's workplace
Televerde is the B2B partner of choice for sales, marketing and CX solutions. Since 1995, we’ve generated over $12B in partner revenue, serving giants like SAP, GE, and Adobe. Central to our ethos is a commitment to second-chance employment. A significant portion of our workforce is comprised of women impacted by incarceration, encompassing 70% of our global team. This aids personal rehabilitation and underpins our business success. A study by Arizona State University shows that our participants demonstrate higher rates of employment, income, and education and significantly lower rates of recidivism compared to other formerly incarcerated females in the U.S.
Please review the specific job listing or contact Televerde's recruiting team for details on remote or hybrid work options for this role.
Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.
Televerde is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.
Key benefit categories include: Professional Development, Compensation & Work Environment, Support & Well-being, Reentry & Beyond. For this role specifically, benefits include: Training and career development programs, Mentorship and leadership opportunities. You can view more details on their CertCheck profile.
The day-to-day environment is guided by core values such as Purpose-Driven Impact and Growth Over Perfection and Genuine Connection & Belonging.
The company has committed to inclusive practices including: Transformative Second-Chance Employment and Authentic Diversity, Equity & Inclusion.
They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2023.
Televerde currently has 2 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/televerde/jobs.
The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Televerde's recruiting team for specific details on this role's process.
Apply for Inbound Customer Service Supervisor
Submit your application directly to the Televerde team. Let them know why you'd be a great addition to their loved place to work.
Televerde
B2B consulting and services
2800 North Central Ave., 5th Floor, Suite 500, Phoenix, AZ 85004