MLW LogoMost Loved Workplace® Certified Job

Customer Support Specialist

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote
Customer Success
Full-time
Entry-level

About the Role

At TRX, a Most Loved Workplace® certified employer in the Wellness & Fitness space, Democratizing world-class functional fitness for every body, everywhere.

Provide exceptional support to customers via phone, email, and chat. Resolve product issues and ensure customer satisfaction.

What makes this opportunity special

  • People-First Culture: A decade of HR excellence focused on creating workplace environments where employees genuinely thrive and feel valued
  • Human Operations Mastery: Expert-driven people operations that transform organizational culture and drive meaningful employee engagement and retention
  • Employee Empowerment: Passionate commitment to unlocking human potential through strategic HR initiatives, development programs, and supportive workplace practices

Our core culture values include Genuine Care for People, Energy & Positive Momentum, Inclusive Collaboration.

Want to learn more about what it's like to work at TRX? View our full profile.

Requirements

  • Excellent communication skills
  • Customer service experience
  • Problem-solving abilities
  • Familiarity with CRM software

Benefits

  • Remote work flexibility
  • Health benefits
  • Paid training
  • Employee assistance program
  • Discounts on TRX products
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Heart Genuine Care for People
Zap Energy & Positive Momentum
Users Inclusive Collaboration
TrendingUp Growth Mindset Culture
Globe Making Global Impact Locally
Award Ownership & Excellence
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Apply for Customer Support Specialist

Submit your application directly to the TRX team. Let them know why you'd be a great addition to their loved place to work.

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