Most Loved Workplace® Certified JobCustomer Success Manager
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
This position may no longer be active.View all open positions at Zoom
About the Role
At Zoom, a Most Loved Workplace® certified employer in the Computer Software space, Make communications frictionless, one connection at a time.
Drive customer satisfaction and retention by providing exceptional support and guidance to Zoom's enterprise clients.
What makes this opportunity special
- Data-Driven Culture: Employees work with cutting-edge technology and access to 100M+ data points, fostering a culture of informed decision-making and continuous learning in a fast-paced, innovation-focused environment.
- Empowering Sales & Marketing Teams: Team members take pride in enabling thousands of professionals worldwide to succeed, creating meaningful impact through tools that directly drive customer acquisition and business growth.
- Collaborative Problem-Solving: Zoom values diverse perspectives and teamwork to tackle complex challenges in B2B software, encouraging open communication and mutual support across departments.
Our core culture values include Care in Action, Speed & Innovation, Collaborative Teamwork.
Want to learn more about what it's like to work at Zoom? View our full profile.
Requirements
- 3+ years in customer success or account management
- Strong communication and interpersonal skills
- Experience with CRM software
- Ability to manage multiple accounts
Benefits
- Competitive salary
- Bonus opportunities
- Health and wellness programs
- Paid time off
- Employee assistance program
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Heart Care in Action
Zap Speed & Innovation
Users Collaborative Teamwork
Lock Trust & Transparency
Compass Mission Alignment
TrendingUp Growth Mindset
Certified for: Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2023, Most Loved Workplace Most Loved Workplaces® 2021
Apply for Customer Success Manager
Submit your application directly to the Zoom team. Let them know why you'd be a great addition to their loved place to work.
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