Most Loved Workplace® Certified Job

Enterprise Accounts Associate

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

Paris, France

Sales

This position may no longer be active.View all open positions at Airbnb

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</div>The Community You Will Join:

The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You will Make:

As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team, overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as cross-functional internal teams.&nbsp; Projects will include designing and executing onboarding and rollout of hotel groups, portfolio level supply optimization, and platform education&nbsp; Your self-starter, get it done attitude will be necessary to address the volume of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational&nbsp; project work while upholding a strong level of partner&nbsp; service will make an impact!&nbsp;

A Typical Day:&nbsp;

<ul>

<li>Take actions with hotel groups and internal teams as needed to drive assigned projects forward</li>

<li>Create and maintain well organized and detailed tracking mechanisms relating to assigned projects&nbsp;</li>

<li>Call, email, and Zoom with stakeholders to accomplish assigned project needs&nbsp;</li>

<li>Manage relationships with hotel group stakeholders within assigned portfolio&nbsp;</li>

<li>Support scaled strategies to effectively manage &amp; optimize hotel partners in assigned portfolio&nbsp;</li>

<li>Educate partners on how HotelTonight and Airbnb platforms function&nbsp;</li>

<li>Develop strong and long lasting partnerships</li>

<li>Respond to and deliver exceptional service in a timely and efficient manner</li>

<li>Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market Management, and various other departments at Airbnb.&nbsp;</li>

<li>Implement strategies to effectively manage and optimize workflows</li>

<li>Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately</li>

</ul>

Your Expertise:&nbsp;

<ul>

<li>5+ years of experience in client facing, cross functional regional or global commercial teams.&nbsp;</li>

<li>2+ years of hospitality/travel industry experience (preferred)</li>

<li>Proficiency in both English and the local language is required for the specific location/country.</li>

<li>Self-starter who is resourceful with a get it done attitude</li>

<li>Strong time management and prioritization skills</li>

<li>Strong organizational skills relating to project work with a large volume of inputs and moving parts&nbsp;</li>

<li>Track record of being able to effectively work at scale with partners to achieve short and long term objectives&nbsp;</li>

<li>Proven stakeholder management,&nbsp; communication and presentation skills and ability to communicate effectively with various levels of roles within an organization in person or via phone, email, and zoom</li>

<li>Team player, willing to contribute what is needed for the success of the team</li>

<li>The ability to get things done with changing priorities, projects and deadlines</li>

<li>Passion for Airbnb, travel, and the sharing economy&nbsp;</li>

<li>We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls, meetings, etc.)</li>

</ul>

Our Commitment To Inclusion &amp; Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.<div class="content-pay-transparency"><div class="pay-input"><div class="description">How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.</div><div class="title">France Annual Pay Range</div><div class="pay-range">€61.000&mdash;€72.000 EUR</div></div></div>

Want to learn more about what it's like to work at Airbnb? View our full profile.

Prefer to apply on the company's career site?

View Original Posting

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset

Heart Empathy-Driven Problem Solving

Lightbulb Creative Risk-Taking

Users Community-First Mentality

Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 196 open positions. They are hiring across departments like Sales, Software Engineering, Employee Experience. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.