MLW LogoMost Loved Workplace® Certified Job

Business Operations and Growth Lead

MLW LogoAssessed by Most Loved Workplace®
92% of candidates apply because they are a Most Loved Workplace®
Tokyo, Japan
Business Operations/Analysis
Hybrid - Be close to an office

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

As a Programs and Business Operations Lead, you will work with the Country Manager, Japan to develop and execute strategies to grow the success of the Airbnb Platform in your territory. You will also align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed. You should be great at understanding the needs of the Airbnb community and defining levers to help them succeed in the platform. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace. In addition, we expect you to own and lead the growth of origin guest demand in the market to 10x our penetration. You will partner closely with multiple cross functional teams to achieve our origin guest ambition, and will be the single most accountable leader regarding guest demand growth. From analysis, strategy to execution, we expect you to lead the team while operationalizing multiple programs simultaneously.

Want to learn more about what it's like to work at Airbnb? View our full profile.

MLW Logo

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset
Heart Empathy-Driven Problem Solving
Lightbulb Creative Risk-Taking
Users Community-First Mentality
Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 20 open positions. They are hiring across departments like Information Technology, Business Operations/Analysis, Strategy & Planning. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.

Apply for Business Operations and Growth Lead

Submit your application directly to the Airbnb team. Let them know why you'd be a great addition to their loved place to work.

Most Loved Workplace® Logo
Powered by Most Loved Workplace®

The global standard for company culture certification and employer of choice visibility.

Learn more about Most Loved Workplace®