Most Loved Workplace® Certified JobBusiness Operations and Growth Lead
Assessed by Most Loved Workplace®About the Role
At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.
You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The successful candidate will report to the Country Manager, ANZ. This role is based in Sydney and will require in-person office attendance, with flexibility on the days and frequency. A typical day includes aligning all functions to achieve Australia and New Zealand’s business objectives in partnership with the Country Manager, driving regular business operation meetings, using data sources to analyze trends, owning day-to-day business analysis, and assisting the Country Manager in owning the performance narrative for key metrics.
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Requirements
- Minimum of 10+ years of work experience, preferably with combined exposure to business growth, business analytics, and project management in a dynamic entrepreneurial environment.
- A proven bias to action and ability to own a project from conception through to post-mortem.
- Ability to work in a world of uncertainty and ambiguity - to create clarity from abstraction.
- A familiarity with AI tools would be considered an asset.
- A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner.
- A proven track record of being able to storytell, influence and rally diverse cross-functional stakeholders against a common mission or goal using both qualitative and quantitative insights.
- Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy.
- Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives.
- Impeccable organizational skills, attention to detail and ability to document processes & decisions made.
- Experience implementing and scaling initiatives across globally dispersed teams.
- Experience working cross-functionally with multiple departments.
- Hands-on approach, getting things done fast.
- Comfort with manipulating large datasets in excel is a must. SQL proficiency strongly preferred.
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