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Technical Lead (AI & MACH)

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92% of candidates apply because they are a Most Loved Workplace®
London
Technology

About the Role

At AKQA, a Most Loved Workplace® certified employer in the Advertising/Marketing/Public Relations space, Design and innovation transforming ideas into world-changing impact.

<p>At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design and build adaptive digital products, services and experiences that capture the imagination and deliver impressive returns for our clients.</p>

<p>Our roles and responsibilities are rapidly changing during this age of rapid AI growth, adoption, capability and market options.  AI Landscape and Production AI implementation experience is essential.</p>

<p>The Technical Lead is the main driver for the end-to-end; ideation, technical innovation, design, scoping, development, deployment and maintenance of solutions using the latest tools and technologies.  The Technical Lead has overall responsibility for the day-to-day technical ownership and direction of a project.</p>

<p>While this role is client-facing and involves leading the technical direction, you will also be expected to lead the architecture of the project and will contribute to code, particularly during critical phases or to prototype new features.  </p>

<p>You will be working closely with Business, Project Management, Creative, UX, and Data teams whilst also running on-shore, off-shore and hybrid development teams. </p>

<p>This role also involves contributing to Technical Strategy, ideation, pitching, pre-sales activities and engineering, thought leadership, profile creation and speaking engagements.</p>

<p>Based in London (Farringdon), in a Hybrid working environment, frequently collaborating with our global studios and partners, you will enjoy working in a team of highly skilled people, all with strong opinions about various technologies, frameworks and approaches. </p>

<p>You will articulate your ideas to colleagues effectively whilst also taking on board the ideas of others and remaining solutions focused. You will thrive when faced with new challenges, view them as opportunities and constantly look to improve client offerings. You will work in a progressive environment that fosters a meritocratic culture, surrounded by some of the brightest minds in their fields. </p>

<p>As a Technical Lead at AKQA, you will be inspired by technology and have a passion for creating innovative solutions.</p>

<p>While you may from time-to-time, also be asked to wear the hats of a Project Manager, Scrum-Master or Product Owner; we are looking for a Technologist first, with these additional capabilities.  <br>Technical Architecture and Engineering capability and experience is mandatory.</p>

<p>ROLE REQUIREMENTS</p>

<ul>

<li>Client facing.</li>

<li>Thought Leadership and promotion of AKQA Technology.</li>

<li>AI Implementor</li>

<ul>

<li><strong>AI Usage</strong> - proficient elevated workflow and development tooling</li>

<li><strong>AI Enabled Experience Development & Integration</strong> - vendor and cloud landscape knowledge, systems design, integration & model customisation - with proven experience of addressing marketing challenges such as content generation, personalisation, campaign optimisation etc.</li>

<li><strong>AI Architecture</strong> - Agentic AI creation and Orchestration.</li>

<li><strong>AI Content & Data Engineering</strong> - experience of collecting, cleansing, transforming and embedding.</li>

<li><strong>AI Cost x Value</strong> calculations.</li>

<li><strong>AI Governance</strong> and Testing models</li>

</ul>

<li>Design and implement first-class end-to-end Solutions and MACH Architectures.</li>

<li>Ability to create prototypes or bug fixes.</li>

<li>Ability to integrate innovative solutions into the technical architecture.</li>

<li>Ability to analyse, appraise and make recommendations, taking into account existing client technology landscape whilst pushing new technology solutions to align with business ambitions.</li>

<li>Ability to evaluate and validate the technical complexities of multi-tiered web solutions and systems integration, their underlying technologies and the latest technical tools.</li>

<li>Ability to gather requirements and break them down into the technical tasks required to complete a project phase.</li>

<li>Ability to operate within different software delivery methodologies such as Lean Innovation teams, KANBAN and larger SCRUM teams.</li>

<li>Ability to recognise technical risk and plan to mitigate, and/or move fast to solutionise.</li>

<li>Able to decide the resource profile required for a project and to provide top-down and bottom-up estimates against a scope.</li>

<li>Line manage and coach Developers and help them to grow and develop their careers and capabilities.</li>

<li>Ability to manage one or two; onshore, nearshore, offshore or hybrid development team(s) at a time.</li>

<li>Strive to learn new skills and stay abreast of technical developments, successfully applying them to work practices.</li>

<li>Ability to compare and select the most appropriate supplier or product for the required task.</li>

<li>Ability and techniques to improve processes per project, client workstreams and in the technology department as a whole.</li>

<li>Technical skills and knowledge:</li>

<ul>

<li>Cloud hosting providers such as AWS, Azure, GCP, Vercel & Netlify</li>

<li>Cross-platform AI experience across AWS, Microsoft Azure, Google (e.g. Bedrock, AgentCore, Vertex, Azure ML etc.)</li>

<li>Advanced Python programming</li>

<li>AI frameworks such as AutoGen, Langflow, Tensorflow</li>

<li>Knowledge of Infrastructure as Code, CI/CD</li>

<li>Use of Middleware and RESTful or GraphQL APIs</li>

<li>Microservices and MACH Architectures.</li>

<li>HTML, CSS, Javascript frameworks such as React, <br>or Mobile technologies such as SwiftUI, Kotlin, Flutter or React-native</li>

<li>CMS, DXPs and common MarTech</li>

<li>SaaS products integration</li>

<li>Atlassian, Azure DevOps, GitLab or similar workflow tools</li>

<li>Understanding of Automation and Quality assurance practices</li>

</ul>

</ul>

<p>QUALITIES AND CHARACTERISTICS </p>

<ul>

<li>Must be from an engineering or development background.</li>

<li>A continuous-improvement approach to management.</li>

<li>Proactive self-starter with acute attention to detail and drive for improvement.</li>

<li>A practically-minded thought leader whose first priority is delivering excellent work. </li>

<li>Advocate for improvements to processes, quality, and security.</li>

<li>Analytical and positive mindset with a personable and professional approach.</li>

<li>Sharp attention to detail and a passion for new technology, staying abreast with the latest developments in the industry.</li>

<li>Professional written and verbal communication.</li>

<li>Be able to talk about Technology to non-technical audiences (clients, stakeholders and team members).</li>

<li>Champion continuous improvement and best-in-class software development processes.</li>

<li>Contribute to the ideation process and be proactive in proposing technical solutions to needs that other disciplines may not be aware of.</li>

</ul>

<p>Explore our extensive range of benefits <a href="https://www.AKQA.com/studios/london/benefits/">here. </a></p><div class="content-conclusion"><p><span style="font-weight: 300;">We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p>

<p><span style="font-weight: 300;">AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p>

<hr>

<p><span style="font-weight: 300;"></span></p>

<p class="x_MsoNormal"><strong><span data-olk-copy-source="MessageBody">About WPP</span></strong></p>

<p class="x_MsoNormal">WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="http://wpp.com/" data-auth="NotApplicable" data-linkindex="0">WPP.com</a>.</p>

<p><span style="font-weight: 300;"></span></p></div>

Want to learn more about what it's like to work at AKQA? View our full profile.

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Frequently Asked Questions About Working at AKQA

Common questions candidates ask about this role and AKQA's workplace

AKQA is a design and innovation company that employs over 6,500 professionals across 20 countries. Awarded the Cannes Lions Grand Prix for Digital Craft in 2023 and named by Gartner as one of the world’s leading marketing agencies in 2021. Winner of Fast Company’s World Changing Ideas in 2022, and recognised as a Fast Company Best Workplace for Innovators in 2020.

Please review the specific job listing or contact AKQA's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AKQA is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellbeing, Work-Life Balance, Financial & Discounts, Professional Development, Inclusion & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Pioneering Innovation and Collaborative Trust and Purpose-Driven Work.

The company has committed to inclusive practices including: Empower Through Trust and Accountability and Champion Inclusive Growth and Diversity.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2022.

AKQA currently has 44 open positions. They are hiring across departments like Operations, Creative, Delivery & Project Management. You can view all current openings at certcheck.mostlovedworkplace.com/companies/akqa/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AKQA's recruiting team for specific details on this role's process.

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