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Customer Success Manager, Ad Solutions

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92% of candidates apply because they are a Most Loved Workplace®
Remote, USA
Customer Success
Full-time
Mid-level

About the Role

At beehiiv, a Most Loved Workplace® certified employer in the Media/Publishing space, Empowering the next million creators to scale and monetize their audiences.

Manage post-sale onboarding, campaign setup, and performance for advertisers on beehiiv's ad network. Own a book of business with revenue targets, monitor campaigns, build reports, identify upsells, maintain CRM hygiene and SLAs, and partner cross-functionally to optimize results and renewals using automation and AI tools.

Want to learn more about what it's like to work at beehiiv? View our full profile.

Requirements

  • Experience in customer success or account management
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects and clients

Benefits

  • Monthly Wellness Day — the third Friday of every month off, company-wide
  • Unlimited PTO — with a mandatory 10-day-per-year minimum
  • Stock options for employees
  • Health, dental & vision insurance
  • 401(k) with employer match
  • Annual in-person team retreat
  • Unlimited book budget for learning and development
  • Competitive salary
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Creator Mindset
Users Transparent Collaboration
Target Results-Driven Accountability
Globe Fully Remote Freedom
Lightbulb No-Jargon Problem Solving
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025

Frequently Asked Questions About Working at beehiiv

Common questions candidates ask about this role and beehiiv's workplace

Our mission is to pave the way for the next million creators, publishers, and companies to scale and monetize their audiences.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

beehiiv is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Work & Flexibility, Compensation & Growth, Health & Wellness, Professional Development. For this role specifically, benefits include: Monthly Wellness Day — the third Friday of every month off, company-wide, Unlimited PTO — with a mandatory 10-day-per-year minimum, Stock options for employees, Health, dental & vision insurance, 401(k) with employer match, Annual in-person team retreat, Unlimited book budget for learning and development, Competitive salary. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Creator Mindset and Transparent Collaboration and Results-Driven Accountability.

The company has committed to inclusive practices including: Creator-First Decision Making and Transparency and Trust.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

beehiiv currently has 2 open positions. They are hiring across departments like Marketing, Customer Success. You can view all current openings at certcheck.mostlovedworkplace.com/companies/beehiiv/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact beehiiv's recruiting team for specific details on this role's process.

Apply for Customer Success Manager, Ad Solutions

Submit your application directly to the beehiiv team. Let them know why you'd be a great addition to their loved place to work.

beehiiv

beehiiv

Media/Publishing
New York
Most Loved Workplace® Certified Job
View Company Profile

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