Most Loved Workplace® Certified JobMobile App Deployment Specialist
Most Loved Workplace® Certified JobAbout the Role
At Firstup , a Most Loved Workplace® certified employer in the SaaS Technology Company space.
The Support Services Specialist will assist and perform in the activation and configuration of ChargePoint Networked charging stations to new and returning station owners. The candidate will be required to interact directly with the Sales team, internal and external customers, operations and maintenance partners, Owner Support, and the Services team. The Support Services Specialist must be able to manage multiple customers at a time and be organized to track and report on their status. They should have a desire to learn new skills including technical skills. The Candidate must maintain excellent communications with the customers, Sales Rep and Services team to assure timely and efficient completion of implementations, issue resolution and escalation, and proper documentation of the entire process to assure successful completion and handoff.
Want to learn more about what it's like to work at Firstup ? View our full profile.
Requirements
- Ability to manage multiple customers at a time
- Organized to track and report on status
- Desire to learn new skills including technical skills
- Maintain excellent communications with customers, Sales Rep and Services team
Benefits
- Fair and equitable compensation practices
- Base salary range of $45,000 to $86,000
- Commitment to an inclusive and diverse team
- Equal opportunity employer
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
Frequently Asked Questions About Working at Firstup
Common questions candidates ask about this role and Firstup 's workplace
Apply for Mobile App Deployment Specialist
Submit your application directly to the Firstup team. Let them know why you'd be a great addition to their loved place to work.
