Most Loved Workplace® Certified JobIn-Country Operations Specialist
Most Loved Workplace® Certified JobAbout the Role
At JUMO, a Most Loved Workplace® certified employer in the FinTech space, Banking as a Service Platform Making Finance Accessible to Everyone.
As In-Country Operations Specialist you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa, with a focus primarily on Southern African & East African operations.
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Requirements
- A Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics, Accounting or similar.
- A minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH.
- Spoken and written fluency in English.
- Experience in project management.
- Previous high level and sophisticated relationship management experience across various senior and other levels in an organization.
- A very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance.
- Experience in negotiating with major counter-party to achieve and facilitate a given strategy.
- Experience leading a team.
- Prior experience with mobile financial services.
- Excellent time management, planning and organizational skills.
- To be an exceptional communicator, with effective listening skills, intelligent and articulate with strong written and verbal skills.
- To have a confident personality with strong presentation ability.
- The ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload.
- To be decisive, detail orientated, enthusiastic, problem solver.
- The ability to work in a fast paced ever changing environment.
Benefits
- Collaborating with smart, engaging people in an inspiring work environment.
- Working for impact.
- Growing and learning continuously, with loads of encouragement and support.
- Boldly taking risks as we navigate new challenges.
- Flexible work practices enabling your best delivery.
- Being autonomous and empowered to lead.
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
We empower our global partners and millions of people to reach their goals, grow their impact and transcend systemic boundaries to amplify every opportunity. We find collective meaning through our united purpose and the work of each employee has an impact on the lives of our customers.
Positive Vision for the Future
Being a mission driven organisation focused on financial inclusion, we tend to attract employees who want to put their scarce skills to use for the greater good. We place great importance on our JUMO shared behaviours – common principles that we hold ourselves and each other accountable to and how we work together to achieve our mission. All employees were included in this collaborative process of refreshing our shared behaviours in 2021 and were given the opportunities to share their views, feedback and ideas.
Alignment of Values
JUMO was founded in London by Andrew Watkins-Ball, our CEO, with a vision of reimagining finance in emerging markets. Andrew’s passion, which ultimately led to him founding JUMO, is to find capital and put it to work to create products, jobs, opportunities and growth. Since 2015, Andrew has been leading JUMO’s mission to enable the world’s unbanked entrepreneurs access to the financial services they need to grow and prosper. He believes that everyone should have access to the best financial choices. He participates actively in all company-wide forums and is famously only a slack or email away for any JUMOnaut to access.
Respect
Anyone who works at JUMO, or who has been part of the JUMO journey, will tell you it’s autonomy that ignites our best work and the people that inspire us each day. We believe that diversity strengthens our teams and that every voice and contribution matters. We are a quirky community who enjoys having fun and celebrating our wins together. Everyone can bring their unique, authentic self to work and feel seen and appreciated.
Killer Outcomes
We are a community of smart hearts, thriving in a place where we can learn from and challenge each other. Our of JUMO’s shared behaviours is “Work as One Team”. Due to the nature of our work, understanding how we contribute and impact one another and taking collective ownership of our mission is essential. We run targeted workshops with external facilitators to enhance cross-functional collaboration, and demonstrating our shared behaviours is included in our performance review ratings.
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