JUMO office culture
JU
MLW Certified 2025

JUMO

Banking as a Service Platform Making Finance Accessible to Everyone

FinTech
Founded 2015
N/A
220 globally
Profile last updated: May 2026

About JUMO

FinTechFounded 2015

JUMO is the market leading banking as a service platform, enabling real-time access to funds at the lowest possible operating cost. We’ve built a smart financial services platform to make finance accessible to everyone.

1 Certifications & Awards

Certified Since 2025 · Featured across multiple industry recognitions

2025

Certified Most Loved Workplaces® 2025

Verified
2025

Our Mission

JUMO is the market leading banking as a service platform enabling real-time access to funds at the lowest possible operating cost. We've built a smart financial services platform to make finance accessible to everyone, particularly entrepreneurs in emerging markets across Africa. Our mission is to find capital and put it to work to create products, jobs, opportunities and growth.

What Sets Us Apart

Financial Inclusion Mission

Democratizing access to banking services for underserved populations through innovative fintech solutions

Cutting-Edge Technology

Real-time platform delivering lowest-cost financial services, enabling seamless digital transformation

Trusted Market Leader

Industry-leading banking as a service platform recognized for reliability, security, and customer trust

SPARK Culture Insights
85/100

Why is JUMO a Most Loved Workplace®?

(Based on the 5-Pillar SPARK Assessment)

We empower our global partners and millions of people to reach their goals, grow their impact and transcend systemic boundaries to amplify every opportunity. We find collective meaning through our united purpose and the work of each employee has an impact on the lives of our customers.

Our Culture

The lived experience at JUMO

Collective Purpose and Meaning

Every day, JUMO team members experience the connection between their work and real impact—knowing that their contributions directly improve financial access for millions of entrepreneurs. This shared sense of purpose creates a powerful bond across the organization.

Quirky Community and Authentic Connection

JUMO celebrates a fun, quirky culture where people bring their whole selves to work. Team members enjoy genuine friendships with colleagues, celebrate wins together, and create a workplace where authenticity is not just accepted—it's encouraged.

Freedom to Evolve and Explore

JUMO empowers people to shape their own career paths, take on new challenges, and evolve their roles organically. Whether moving from talent acquisition into operations or from one technical specialty to another, people experience the freedom to follow their curiosity and grow.

Global Collaboration with Local Impact

Operating across 15+ countries, JUMO's team experiences both global perspective and local understanding. People collaborate across borders while maintaining deep connection to the markets and communities their work serves.

Respect for Diverse Perspectives

JUMO actively cultivates an environment where diversity strengthens teams and every voice matters. People experience daily respect for their unique backgrounds, perspectives, and contributions to the organization's mission.

Our Culture DNA

The core values that drive JUMO

Purpose-drivenAutonomousInclusiveImpact-focusedCollaborativeRespectfulQuirkyInnovativeAuthenticTransparentGrowth-mindedMission-aligned

Life at JUMO

Love Profile

The personality of our workplace

Purpose-Driven Innovation

Employees are motivated by building solutions that genuinely improve financial accessibility for millions

Collaborative Impact Culture

Team members thrive in an environment where diverse expertise converges to solve complex fintech challenges

Empowering Growth Mindset

Organization values continuous learning and celebrates each team member's contribution to market leadership

Most Loved Workplace® Pledge

Our commitment to building a loved place to work.

At JUMO, we believe that being a Most Loved Workplace means creating a place where smart hearts work as one team toward a shared purpose—where autonomy fuels innovation, respect honors diversity, and everyone knows their work impacts millions. We pledge to keep building a culture where people can bring their authentic selves, grow freely, and feel genuinely valued.

Our Commitments

Authentic Autonomy and Trust

We commit to empowering every team member with the autonomy to shape their career, make decisions, and pursue opportunities that align with their strengths and aspirations. We trust our people to do their best work without unnecessary bureaucracy.

Purpose-Driven Impact

We pledge to ensure that every employee understands how their work contributes to financial inclusion and positive change across Africa. We celebrate collective wins and maintain transparency about our impact, so people know their efforts matter.

Inclusive Belonging and Respect

We commit to building a workplace where diversity is celebrated, every voice is heard, and authentic self-expression is valued. We actively work to ensure all team members feel respected, included, and empowered to contribute their unique perspectives.

Investment in Growth and Development

We pledge to provide opportunities for career evolution, skill development, and cross-functional learning. We support our team members' aspirations through mentorship, stretch projects, and a culture that celebrates continuous growth.

Fair and Transparent Compensation

We commit to benchmarking our compensation competitively across all international locations, providing equitable pay, and offering broad-based equity participation so our team shares in JUMO's success and long-term value creation.

Benefits & Perks

Compensation & Equity

  • Competitive remuneration benchmarked against market data and independent consultants
  • Broad-based true equity scheme providing long-term incentive participation
  • International pay parity ensuring fair compensation across 15+ global locations

Career Development

  • Autonomy to shape your career trajectory and take on stretch opportunities
  • Access to growth opportunities through cross-functional projects
  • Learning and development programs supporting skill evolution
  • Clear pathways for advancement in a rapidly scaling organization

Work Environment & Culture

  • Flexible work arrangements supporting work-life balance
  • Diverse and inclusive workplace celebrating unique perspectives
  • Quirky, fun community culture with regular team celebrations
  • Collaborative environment emphasizing collective wins

Impact & Purpose

  • Meaningful work contributing to financial inclusion across Africa
  • Opportunity to impact millions of entrepreneurs and their communities
  • Access to mission-driven projects with measurable social impact
  • Alignment with personal values through purpose-driven organization

Leadership

Paul Whelpton

Chief Executive Officer

Fábio Matos

Chief Technology Officer

Susie Squire

Chief Operating Officer

Michael Ball

Chief Financial Officer

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Open Positions

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South AfricaFull-time

Analytics Engineer

MLW Certified
South AfricaFull-time
Portugal | South AfricaFull-time
Kenya | Portugal | Remote between UTC 0 and UTC +3 | South AfricaFull-time

Software Engineer

MLW Certified
Kenya | Portugal | Remote between UTC 0 and UTC +3 | South AfricaFull-time

Don't see a perfect fit?

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Frequently Asked Questions about JUMO

Common questions about working at JUMO, their culture, and benefits.

JUMO is the market-leading banking as a service platform specifically focused on financial inclusion in emerging markets. We combine cutting-edge technology infrastructure with deep understanding of local financial ecosystems. Our platform enables banks to deliver real-time access to funds at the lowest possible operating cost, while our mission-driven culture ensures that every decision we make prioritizes impact alongside profitability.

We believe autonomy is key to unlocking our best work. Employees have the freedom to shape their careers, take on stretch projects, and evolve their roles. We support this through learning and development opportunities, cross-functional collaboration, and a culture that celebrates growth. Our leadership team actively invests in helping team members develop new skills and move into areas that excite them.

Diversity strengthens our teams, and we believe every voice and contribution matters. We are a quirky community that celebrates authentic expression and diverse perspectives. Our hiring practices, leadership development, and day-to-day culture all reflect our commitment to building a truly inclusive organization where people from all backgrounds feel valued and empowered to do their best work.

We track significant and measurable impact through live loans disbursed to entrepreneurs, the number of individuals gaining access to financial services, and the economic opportunities created in the communities we serve. Beyond metrics, our team experiences impact daily through customer stories and the knowledge that our work enables financial inclusion for millions across Africa.

JUMO is growing across multiple disciplines including Engineering (working at the forefront of innovation), Data (managing information intelligently for optimal outcomes), Growth and New Markets (creating extraordinary value for customers and partners), Finance (adapting and executing with flexibility), and various support functions. We're hiring talented individuals across our 15+ global locations who are passionate about financial inclusion.

Love Signals

Evidence of Most Loved Workplace® activation

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.