Most Loved Workplace® Certified JobSleep Expert - Sales
Most Loved Workplace® Certified JobAbout the Role
At Mattress Firm, a Most Loved Workplace® certified employer in the Retail space, Help People Sleep Well So They Can Live Well.
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
Want to learn more about what it's like to work at Mattress Firm? View our full profile.
Requirements
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Benefits
- On-the-job training
- Health insurance
- 401(k) matching
- Employee discount
- Dental insurance
- Opportunities for advancement
Prefer to apply on the company's career site?
View Original Posting
Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
Mattress Firm's positive vision of the future centers around improving lives through better sleep. This vision emphasizes several key areas, including: Health and Well-being: By promoting the importance of quality sleep, Mattress Firm aims to help people live healthier, more balanced lives. We recognize that better sleep is integral to both physical and mental health, improving overall well-being. Community Impact: Mattress Firm strives to give back to communities, supporting important initiatives that promote wellness and inspire the next generation. We believe in fostering environments where everyone can thrive by staying active and healthy. Innovation in Sleep: Mattress Firm envisions a future where advancements in sleep technology make restful, restorative sleep more accessible to everyone. We continuously work to improve products and services that enhance the sleep experience. Sustainability: Part of our future vision includes sustainable practices, from eco-friendly product lines to responsible sour
Positive Vision for the Future
At Mattress Firm, our core values are not just principles we promote—they are embedded in everything we do. Our employees live these values daily, and we ensure their voices are heard through multiple channels. Whether it's participating in community initiatives, engaging in Employee Resource Groups, or being featured in our diverse employee spotlights, every team member has the opportunity to contribute. Through our interactive SharePoint platform, feedback is shared and acted on in real-time, creating an open dialogue that fosters continuous improvement. From day one, our values are reinforced and closely tied to Mattress Firm’s goals, helping employees feel connected to our mission. This alignment allows each person to understand how their role contributes to organizational success, creating a sense of purpose and belonging. In 2024, we invested $121K into local Diversity, Equity, Inclusion, and Health & Wellness initiatives, with causes nominated and selected by our employees. This "bottom-up" approach hi
Alignment of Values
Through a commitment to investing in our people and their communities. Inspiring innovation amongst the team to make Mattress Firm a company that elevates the customer and people experience. Transparency and open communication at every level of the organization.
Respect
Promote inclusion is a core value. $121K invested in the diverse communities that we serve Leverage of Culture Engagement & Inclusion committees and Employee Resource Groups focused on connecting employees from across the organization and at all levels. Through our Employee Resource Groups allyship is promoted as these groups are open and welcome for all Anonymous employee engagement surveys launched twice per year. Utilizing feedback received, action planning for improvement is taken around key drivers of engagement. Our employees have visibility to marketing campaigns before they launch nationally and are able to provide public feedback using our internal communications channels.
Killer Outcomes
Collaboration is a core value in “Teams Win” Collaboration amongst all business units is supported through our 5 ERGs and several committees dedicated to the Culture, Engagement and Inclusion at Mattressfirm. Collaboration starts from the top, where executive leadership support social events such as GROW week, where we celebrate and invest in the personal and professional growth of our employees, as well as participation in community activities in all parts of the country. Affirming one another publicly on our Affirmation Station
What It's Like to Work Here
Frequently Asked Questions About Working at Mattress Firm
Common questions candidates ask about this role and Mattress Firm's workplace
Apply for Sleep Expert - Sales
Submit your application directly to the Mattress Firm team. Let them know why you'd be a great addition to their loved place to work.

