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Senior Technical Support Engineer

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92% of candidates apply because they are a Most Loved Workplace®
Orlando, Florida, United States
Full-time

About the Role

At Moveworks, a Most Loved Workplace® certified employer in the Technology space, AI-powered workplace automation making every workplace the best workplace.

Moveworks is revolutionizing how companies support their employees with the first AI platform that makes getting help at work effortless. The modern workday is full of disruptions, from IT issues to HR updates to policy changes. Moveworks understands exactly what employees need and provides the right solution in seconds, using conversational AI built for the enterprise. Our platform allows customers like DocuSign, Hearst, Broadcom, Autodesk, Equinix, and Palo Alto Networks to move forward on what matters.

Want to learn more about what it's like to work at Moveworks? View our full profile.

Benefits

  • Instant resolution of up to 60% of common IT issues, resulting in nearly $3.7 million in service desk cost savings over three years.
  • Automated HR support requests lead to $2.2 million in cost savings over three years by avoiding internal HR services.
  • Users reclaim nearly 90,000 productive hours annually by year three, generating nearly $3.6 million in productivity savings over three years.
  • Improved communication and faster approvals contribute to nearly $2.1 million in additional productivity savings over three years.
  • Enhanced employee experience, scalability while avoiding costs, improved knowledge visibility, and potential for increased revenue.
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Move Fast, Do Today
Users Radical Transparency
TrendingUp Growth Through Feedback
Target Results Over Activity
Heart Genuine Community

Frequently Asked Questions About Working at Moveworks

Common questions candidates ask about this role and Moveworks's workplace

Moveworks is the enterprise agentic AI platform that enables every employee, team, and organization to get their work done more efficiently, effectively, and securely.

Please review the specific job listing or contact Moveworks's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Moveworks is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Retirement, Office & Lifestyle, Health & Wellness, Professional Development. For this role specifically, benefits include: Instant resolution of up to 60% of common IT issues, resulting in nearly $3.7 million in service desk cost savings over three years., Automated HR support requests lead to $2.2 million in cost savings over three years by avoiding internal HR services., Users reclaim nearly 90,000 productive hours annually by year three, generating nearly $3.6 million in productivity savings over three years., Improved communication and faster approvals contribute to nearly $2.1 million in additional productivity savings over three years., Enhanced employee experience, scalability while avoiding costs, improved knowledge visibility, and potential for increased revenue.. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Move Fast, Do Today and Radical Transparency and Growth Through Feedback.

The company has committed to inclusive practices including: Radical Transparency & Ownership and Human-First Innovation.

Moveworks has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Moveworks currently has 13 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/moveworks/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Moveworks's recruiting team for specific details on this role's process.

Apply for Senior Technical Support Engineer

Submit your application directly to the Moveworks team. Let them know why you'd be a great addition to their loved place to work.

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