Most Loved Workplace® Certified JobBilling Operations Lead
Most Loved Workplace® Certified JobAbout the Role
At Spotify, a Most Loved Workplace® certified employer in the Entertainment space, Unlock human creativity and connect billions to the world's greatest music.
We are looking for a Billing Operations Lead to oversee billing operations across our self-serve and direct buying channels. In this role, you will manage vendor billing support teams handling advertiser queries, partner closely with Finance and Accounting to build scalable billing systems and processes, and collaborate with Fraud teams to identify and address suspicious activity. You’ll be a key point of contact for billing escalations and play an important role in ensuring billing accuracy, compliance, and a positive advertiser experience.
Want to learn more about what it's like to work at Spotify? View our full profile.
Requirements
- You have 5+ years of experience in billing operations, revenue operations, financial operations, or a related field
- You have experience working with global vendor support teams across multiple time zones
- You understand billing and invoicing processes, including invoice generation, adjustments, and dispute resolution
- You have worked with Finance and Accounting teams to build or improve operational processes
- You are comfortable navigating fraud detection or compliance-related workflows and partnering with relevant teams
- You take a proactive approach to identifying issues and improving processes before they scale
- You bring strong attention to detail and care about accuracy, documentation, and compliance
- You communicate clearly and collaborate effectively across a range of stakeholders
Benefits
- Health insurance
- Six-month paid parental leave
- 401(k) retirement plan
- Monthly meal allowance
- 23 paid days off
- Paid flexible holidays
- Paid sick leave
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