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Patient Access Specialist

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92% of candidates apply because they are a Most Loved Workplace®

About the Role

At Springfield Clinic, a Most Loved Workplace® certified employer in the Not Declared space, Excellence in healthcare, rooted in community care since 1939.

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing a welcoming experience for all guests and their families when they call and as they arrive. They lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and care teams to ensure smooth guest flow and high data integrity. They are also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.

Want to learn more about what it's like to work at Springfield Clinic? View our full profile.

Benefits

  • Ideal schedule with no nights or weekends (Monday - Friday, 8 a.m. - 5 p.m.)
  • Competitive pay
  • 401(k) & matching
  • Medical insurance (health & dental)
  • Life insurance
  • Flexible spending account
  • Health savings account
  • Employee assistance program
  • Employee discounts
  • Opportunities for advancement
  • Paid time off

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Collaborative Community Spirit
TrendingUp Continuous Learning & Growth
Heart Patient-Centered Problem Solving
MapPin Deep Community Connection
Award Excellence as Standard, Not Exception
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Springfield Clinic

Common questions candidates ask about this role and Springfield Clinic's workplace

Springfield Clinic is a forward-thinking, physician-led multispecialty medical group devoted to providing the highest quality health care to its patients. More than 650 physicians and advanced practitioners deliver care in approximately 80 medical specialties and sub-specialties, serving more than 20 counties reaching more than 500,000 patients in the greater central Illinois area. As one of the largest private multispecialty medical clinics in the state, Springfield Clinic currently employs nearly 3,500 clinical and administrative staff members who are committed to improving health, providing value, and serving the community. For more information, visit us online at www.SpringfieldClinic.com.

Please review the specific job listing or contact Springfield Clinic's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Springfield Clinic is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Career Development, Work-Life Balance, Financial Benefits. For this role specifically, benefits include: Ideal schedule with no nights or weekends (Monday - Friday, 8 a.m. - 5 p.m.), Competitive pay, 401(k) & matching, Medical insurance (health & dental), Life insurance, Flexible spending account, Health savings account, Employee assistance program, Employee discounts, Opportunities for advancement, Paid time off. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Community Spirit and Continuous Learning & Growth and Patient-Centered Problem Solving.

The company has committed to inclusive practices including: Commitment to Clinical Excellence & Patient Care and Commitment to Employee Growth & Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Springfield Clinic currently has 2 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/springfield-clinic/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Springfield Clinic's recruiting team for specific details on this role's process.

Apply for Patient Access Specialist

Submit your application directly to the Springfield Clinic team. Let them know why you'd be a great addition to their loved place to work.

Springfield Clinic

Springfield Clinic

Springfield, IL
Most Loved Workplace® Certified Job
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