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Program Manager, GTM Planning

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92% of candidates apply because they are a Most Loved Workplace®
US-Chicago, US-Remote
1510 GTM Business Operations
This position may no longer be active.View all open positions at Stripe

About the Role

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2>Who we are</h2>

<h3>About Stripe</h3>

<p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h3>About the team</h3>

<p>The GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve, and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.</p>

<h2>What you'll do</h2>

<p>Project management:</p>

<ul>

<li>Lead and manage day-to-day operations of large-scale transformational projects</li>

<li>Develop detailed project plans, set milestones, and ensure program integrity</li>

<li>Standardize reporting and systems requirements</li>

</ul>

<p>Identify needs and create solutions:</p>

<ul>

<li>Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning</li>

<li>Analyze and evaluate emerging challenges and opportunities, focusing on long-term repeatable processes</li>

</ul>

<p>Stakeholder management:</p>

<ul>

<li>Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization</li>

<li>Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute</li>

</ul>

<h3>Responsibilities</h3>

<ul>

<li>Be accountable for building and driving large-scale transformational initiatives end to end</li>

<li>Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals. Use data to influence decisions.</li>

<li>Identify, assess, and mitigate risks that impact the successful delivery of programs</li>

<li>Create roadmaps, project plans, change management plans, tasks, and reporting methodologies to track progress</li>

<li>Execute through cross-functional teams</li>

<li>Manage change management activities across stakeholder engagement, including messaging and communication planning, support, and enablement</li>

<li>Influence and adopt the use of tooling, including AI-based tools, to make the planning processes more efficient</li>

</ul>

<h2>Who you are</h2>

<p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p>

<h3>Minimum requirements</h3>

<ul>

<li>7+ years of program management, business operations, or management consulting experience, preferably in a GTM or Sales Operations organization</li>

<li>Demonstrated organizational, project management, and execution skills with ability to own cross-functional projects</li>

<li>An ability to drive sales territory planning and align strategies across all segments to ensure seamless execution</li>

<li>Strong track record as a strategic problem solver and skilled operator with the demonstrated ability to successfully deploy new initiatives end to end</li>

<li>A high degree of comfort working in a high-growth and fast-paced environment</li>

<li>An ability to seamlessly transition from the high level to very detailed work, and a hands-on approach</li>

<li>A detail-oriented individual with business acumen, and the ability to influence and communicate across all levels of the organization</li>

</ul>

<h3>Preferred qualifications</h3>

<ul>

<li>Knowledge of Customer Relationship Management (CRM) systems</li>

<li>Data analytics (Google Sheets or Excel data manipulation, SQL)</li>

</ul>

Want to learn more about what it's like to work at Stripe? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Problem-Solving Excellence
Globe Global Perspective
Users Customer Obsession
Zap Ownership Mentality
Target Long-term Thinking

Frequently Asked Questions About Working at Stripe

Common questions candidates ask about this role and Stripe's workplace

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Stripe is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Financial & Lifestyle, Learning & Development, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Problem-Solving Excellence and Global Perspective and Customer Obsession.

The company has committed to inclusive practices including: Invest in Growth and Development and Foster Psychological Safety and Inclusion.

Stripe has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Stripe currently has 490 open positions. They are hiring across departments like 1650 AI GTM Strategy & Solutions, 1195 Account Executives (APAC), 1175 Enterprise - Account Executives (NA). You can view all current openings at certcheck.mostlovedworkplace.com/companies/stripe/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Stripe's recruiting team for specific details on this role's process.

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