Learning Architect

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are </strong></h2>

<h3><strong>About Stripe</strong></h3>

<p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p>

<h3><strong>About the role</strong></h3>

<p>We are looking for a hybrid talent: a leading-edge learning designer who thinks like a product engineer. As a learning architect, you will not just "create content"—you will build the systems, platforms, and tech-forward solutions that deliver Stripe’s development philosophy to every employee in the flow of work.</p>

<p>You will sit at the intersection of our People Development and our Enablement & Ops teams, acting as the bridge that transforms high-touch, human-led programs into scalable, AI-enabled learning ecosystems. You are a "builder of builders," creating the tools and standards that allow our entire team to deliver exceptional, high-standard learning at scale. This role requires a blend of pedagogical expertise, creative design, and a deep understanding of how to leverage AI to scale internal development philosophies across a fast-moving, global organization.</p>

<h2><strong>What you’ll do</strong></h2>

<p><strong>Strategic partnership & program transformation</strong></p>

<ul>

<li><strong>Consultative architecting:</strong> Act as a high-touch partner to People Development DRIs (e.g., Manager & Leadership Development, Team Effectiveness), helping them evolve high-touch, facilitated curricula into scalable digital learning ecosystems that meet Stripes in the flow of work.</li>

<li><strong>Modernization audit:</strong> Lead a review of Stripe’s existing development content to identify opportunities where technology and AI can broaden the reach and impact of flagship programs without losing their signature rigor.</li>

<li><strong>Stakeholder synthesis:</strong> Act as a "Product Manager" for learning, synthesizing diverse inputs from PD experts into a cohesive technical roadmap that aligns with Stripe’s talent & development strategy.</li>

</ul>

<p><strong>Systems architecture & AI innovation</strong></p>

<ul>

<li><strong>AI-driven coaching:</strong> Lead the immediate architecture and deployment of AI-driven interfaces that provide context-aware leadership advice and skill-building grounded in Stripe’s unique operating principles and talent philosophy.</li>

<li><strong>Infrastructure optimization:</strong> Partner with the Ops & Enablement team to build the data "pipes" and knowledge structures that allow our internal content to be surfaced dynamically and reliably.</li>

<li><strong>Builder of builders:</strong> Create standardized templates, AI prompt libraries, and digital components that empower the broader People Development, Enablement and Operations team to maintain a high bar for craft and beauty independently.</li>

</ul>

<p><strong>Experience architecture & UI/UX design</strong></p>

<ul>

<li><strong>Functional craft:</strong> Transform complex leadership philosophies into bite-sized, scannable, and interactive digital interfaces that reduce cognitive load and prioritize functional beauty.</li>

<li><strong>In-platform enablement:</strong> Design and optimize learning assets for Stripe’s specific ecosystem (Confluence, Slack, and G-Suite), ensuring high utility mid-workflow.</li>

<li><strong>Prototyping & user testing:</strong> Build interactive prototypes to test how Stripes engage with new tools, using rapid feedback loops to refine functionality before full-scale deployment.</li>

</ul>

<h2><strong>Who you are</strong></h2>

<p><span style="font-weight: 400;">We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p>

<h3><strong>Minimum requirements</strong></h3>

<ul>

<li style="font-weight: 400;">7-10+ years of experience in instructional design or learning engineering.</li>

<li style="font-weight: 400;">A portfolio of "functional beauty": You can demonstrate projects where you’ve transformed "walls of text" into intuitive, beautiful, and highly functional digital experiences.</li>

<li style="font-weight: 400;">AI native: You move beyond simple prompting to think about how AI can be architected into the learning journey to leverage scale and improve content.</li>

<li style="font-weight: 400;">Collaborative translator: You have a proven track record of partnering with high-level subject matter experts (leadership coaches, program managers, etc.) to productize their expertise into scalable, high-standard digital formats.</li>

<li style="font-weight: 400;">Product-led mindset: You think in terms of "user friction" and "interaction models" over "curriculum."</li>

<li style="font-weight: 400;">Visual design expertise: Mastery of design tools (e.g., Figma) and an obsessive eye for detail in layout, scale, craft and beauty.</li>

<li style="font-weight: 400;">Thoughtfully fast: You are someone who knows when and what to move fast on and when to be deliberate, balancing a sense of urgency and focus alongside ruthless prioritization.</li>

</ul>

<h3><strong>Preferred qualifications</strong></h3>

<ul>

<li>Experience in a high-growth, rapidly evolving tech environment.</li>

<li>Experience in digital product design.</li>

<li>Proven ability to navigate ambiguity and act as an internal consultant for complex organizational initiatives.</li>

<li>Familiarity with the technical constraints and opportunities within tools like Confluence, Slack, and modern LMS/LXP platforms.</li>

</ul>

Want to learn more about what it's like to work at Stripe? View our full profile.