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Senior Facilities Manager

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
New York, NY
Sweetgreen Support Center

About the Role

At Sweetgreen, a Most Loved Workplace® certified employer in the Food & Beverage space, Real food, healthier communities, better futures for all.

<p></p>

<p>The Senior Facilities Manager has the following main responsibilities:</p>

<p>Leadership</p>

<p>● Technical advisor and escalation point for the Facilities Management team to assist in prompt resolution of complex issues and projects</p>

<p>● Influence, direct, and support Facilities Management team, utilizing both technical knowledge of facilities and analytics available from our Service Channel platform</p>

<p>● Recommend, develop, and implement department policies, procedures and programs that will assure well maintained buildings and facilities.</p>

<p>● Develop the annual capital plan for the fleet</p>

<p>● Develop & Manage Facilities dashboards + analytic reporting within Service Channel</p>

<p>● Review work order analytics to identify trends in service gaps and recurring issues and provide corrective actions</p>

<p>● Ensure that service level agreements with our national service providers are meeting the business needs in terms of standards, quality, efficiency and cost effectiveness. s</p>

<p>● Responsible for refining and implementing our refresh program, demonstrating the ability to develop and implement a company program and manage all activities and people supporting the program</p>

<p>● Manage external project managers</p>

<p>Regional Management</p>

<p>● Execute capital re-investment projects from implementation through completion</p>

<p>● Develop and manage Facilities budgets utilizing site surveys, Service Channel data, and Operations feedback.</p>

<p>● Provide project status updates weekly to keep current projects on track.</p>

<p>● Contracts and manages all regional vendors for PM + Service</p>

<p>● Support NROs by leading turnover & 10 month warranty walks</p>

<p>● Conduct annual location audits with Ops leadership in the market to ensure condition of all building systems and assets and gather information that will support the recommendations for capital improvements</p>

<p>● Train operation teams on programs and repair & maintenance work performed in our restaurants to help quality control work and cost.</p>

<p>● Participate in monthly/quarterly conference calls with Operations/Store Dev Leadership to discuss issues, concerns, or other pertinent project considerations</p>

<p> </p>

<p>Desired Traits</p>

<p>Personal:</p>

<p>● Personal characteristics reflective of Sweetgreen: self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity.</p>

<p>● The maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation at Sweetgreen.</p>

<p>● Ability to travel for up to 75% of work schedule.</p>

<p>Education/Training:</p>

<p>● 10+ years of experience in Facilities maintenance or related field A./B.S. in relevant field or an equivalent in education and experience Certification in facilities management through International Facilities Management Association or other organization preferred.</p>

<p>Knowledge/Skills</p>

<p>● Leadership experience as an interdisciplinary project manager</p>

<p>● Working knowledge of and the ability to use a PC as well as Microsoft Office and Google Suites.</p>

<p>● Working knowledge of and the ability to use Service Channel or similar facilities management software preferred.</p>

<p>● Working knowledge of service and maintenance costs.</p>

<p>● Knowledge of rules and regulations governing facilities safety requirements.</p>

<p>● Knowledge of FFE purchasing on a national level. Aptitude for prioritizing multiple projects.</p>

<h3><strong>What you'll get:</strong></h3>

<ul>

<li>Highly competitive pay + bonus plan</li>

<li>Three different medical plans to suit your and your family's needs</li>

<li>Dental and Vision insurance</li>

<li>Flexible PTO plan</li>

<li>401k program</li>

<li>Employee HSA and FSA</li>

<li>Complimentary greens</li>

<li>An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food</li>

<li>To live the sweetlife and celebrate your passion + purpose</li>

<li>A collaborative team of people who live our core values and have your back</li>

<li>A clear career path with opportunities for development, both personally and professionally</li>

<li>Free Sweetgreen swag</li>

</ul>

<p><strong>Come join the sweetlife!</strong></p>

<p><strong>About Sweetgreen</strong></p>

<p><span style="font-weight: 400;">Sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each Sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.</span></p>

<p>Sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.</p>

<p><em>Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please <a href="https://www.uscis.gov/e-verify" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.uscis.gov/e-verify&source=gmail&ust=1534616236466000&usg=AFQjCNE9I9BantyLEoMrQVPMH42ka99e9w">click here</a>.</em></p><div class="content-pay-transparency"><div class="pay-input"><div class="description">Salary range for this role:</div><div class="title">Starting salary range based on experience</div><div class="pay-range"><span>$125,000</span><span class="divider">—</span><span>$150,000 USD</span></div></div></div><div class="content-conclusion"><div> </div>

<div> </div>

<div>Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.</div>

<div> </div>

<div><em>California residents: Review our applicant privacy notice <a href="https://drive.google.com/file/d/14IrmjTwzN2BIuNkteB5EqJFSDDgPqJNL/view" target="_blank">HERE</a>.</em></div>

<div> </div>

<div><em>Sweetgreen participates in the federal government's <span class="il">E</span>-<span class="il">Verify</span> program to determine employment eligibility. To learn more about the <span class="il">E</span>-<span class="il">Verify</span> program, please <a href="https://www.uscis.gov/e-verify" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.uscis.gov/e-verify&source=gmail&ust=1534616236466000&usg=AFQjCNE9I9BantyLEoMrQVPMH42ka99e9w">click here</a>.</em></div></div>

Want to learn more about what it's like to work at Sweetgreen? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

leaf Farm-to-Table Connection
users Collaborative Mission-Driven Work
heart Genuine Care for People
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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Sweetgreen

Common questions candidates ask about this role and Sweetgreen's workplace

Sweetgreen (NYSE: SG) is on a mission to build healthier communities by connecting people to real food. Sweetgreen sources the best quality ingredients from farmers and suppliers they trust to cook food from scratch that is both delicious and nourishing. They plant roots in each community by building a transparent supply chain, investing in local farmers and growers, and enhancing the total experience with innovative technology. Since opening its first 560-square-foot location in 2007, Sweetgreen has scaled to over 240 locations across the United States, and its vision is to lead the next generation of restaurants and lifestyle brands built on quality, community, and innovation.

Please review the specific job listing or contact Sweetgreen's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Sweetgreen is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Financial & Retirement, Health & Wellness, Time Off & Family, Community & Purpose, Workplace Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Farm-to-Table Connection and Collaborative Mission-Driven Work and Genuine Care for People.

The company has committed to inclusive practices including: Nourishing Our People and Transparency & Trust.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Sweetgreen currently has 48 open positions. They are hiring across departments like Greenbrae, Troy, West Cary. You can view all current openings at certcheck.mostlovedworkplace.com/companies/sweetgreen/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Sweetgreen's recruiting team for specific details on this role's process.

Apply for Senior Facilities Manager

Submit your application directly to the Sweetgreen team. Let them know why you'd be a great addition to their loved place to work.

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