Most Loved Workplace® Certified JobBookings and Visitor Information Team Member
Most Loved Workplace® Certified Job92% of candidates apply because they are a Most Loved Workplace®
About the Role
At The Alnwick Garden, a Most Loved Workplace® certified employer in the Travel & Tourism space, Where gardens inspire wonder, community, and meaningful employment opportunities..
This role is one of the first points of contact for ticket bookings and resolving queries whilst delivering excellent customer service.
What makes this opportunity special
- Community Impact Champion: Supporting over 4,000 beneficiaries annually through education programmes, skills development, and social connection initiatives that transform lives across generations
- Growing Team Culture: Over 240 dedicated team members across The Alnwick Garden and Lilidorei, creating an inclusive workplace where imagination and creativity flourish alongside professional growth
- Innovation & Joy: Welcoming 300,000+ visitors annually while fostering wonder through contemporary design, magical experiences like Lilidorei, and meaningful engagement that inspires both guests and staff
Our core culture values include Growth Rooted in Curiosity, Genuine Human Connection, Rooted Purpose.
Want to learn more about what it's like to work at The Alnwick Garden? View our full profile.
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Sprout Growth Rooted in Curiosity
Heart Genuine Human Connection
TreePine Rooted Purpose
Users Collaborative Excellence
Lightbulb Creative Problem-Solving
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025
Frequently Asked Questions About Working at The Alnwick Garden
Common questions candidates ask about this role and The Alnwick Garden's workplace
The Alnwick Garden Trust is a charity and tourist attraction in North Northumberland. The contemporary Garden welcomes over 300,000 visitors each year and provides employment to over 240 members of the team. In May 2023 Lilidorei opened under The Alnwick Garden umbrella. Lilidorei is a magical play village where imagination is inspired in children around the 9 clans with Christmas as the underlying theme. Through the Community and Education programmes Alnwick Garden supports over 4000 beneficiaries each year from children learning about healthy eating, to job seekers gaining skills and moving into work to the over 55s overcoming isolation and loneliness
Please review the specific job listing or contact The Alnwick Garden's recruiting team for details on remote or hybrid work options for this role.
Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.
The Alnwick Garden is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.
Key benefit categories include: Workplace & Flexibility, Community & Purpose, Perks & Discounts. You can view more details on their CertCheck profile.
The day-to-day environment is guided by core values such as Growth Rooted in Curiosity and Genuine Human Connection and Rooted Purpose.
The company has committed to inclusive practices including: Empower Through Meaningful Employment and Foster a Culture of Care and Belonging.
They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.
The Alnwick Garden currently has 1 open position. They are hiring across departments like Bookings and Visitor Information. You can view all current openings at certcheck.mostlovedworkplace.com/companies/the-alnwick-garden/jobs.
The interview process typically involves an initial recruiter screen followed by team interviews. Please contact The Alnwick Garden's recruiting team for specific details on this role's process.
Apply for Bookings and Visitor Information Team Member
Submit your application directly to the The Alnwick Garden team. Let them know why you'd be a great addition to their loved place to work.
