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Customer Support Representative

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92% of candidates apply because they are a Most Loved Workplace®
Phoenix, AZ
Customer Success
Full-time
Entry-level

About the Role

At Uber, a Most Loved Workplace® certified employer in the Transportation space, Movement as reliable as running water, everywhere for everyone.

Provide exceptional support to Uber users by resolving inquiries and issues promptly. Maintain a high level of customer satisfaction through effective communication.

What makes this opportunity special

  • Ownership Mentality: Every employee thinks like an owner, making decisive actions and taking full accountability for outcomes. This culture of empowerment drives innovation and creates genuine investment in company success.
  • Inclusive Innovation: We celebrate diversity of thought and background, knowing our best solutions come from inclusive teams that challenge each other constructively. Different perspectives fuel breakthrough mobility solutions.
  • Safety & Integrity First: Committed to doing the right thing even when it's difficult. Our unwavering commitment to safety, inclusivity, and operational excellence creates a workplace where ethics guide every decision.

Our core culture values include Fast-Paced Decision Making, Local Market Responsiveness, Collaborative Cross-Functional Teams.

Want to learn more about what it's like to work at Uber? View our full profile.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to handle high-stress situations
  • Experience in customer service is a plus
  • Problem-solving skills

Benefits

  • Competitive hourly wage
  • Health and wellness benefits
  • Paid time off
  • Employee discounts on Uber services
  • Opportunities for career growth
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Fast-Paced Decision Making
Globe Local Market Responsiveness
Users Collaborative Cross-Functional Teams
Lightbulb Innovation Through Experimentation
Target Obsessive Customer Focus
Handshake Ownership Mentality

Apply for Customer Support Representative

Submit your application directly to the Uber team. Let them know why you'd be a great addition to their loved place to work.

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