Most Loved Workplace® Certified JobCustomer Success Manager
Assessed by Most Loved Workplace®92% of candidates apply because they are a Most Loved Workplace®
About the Role
At Upfront by HealthCatalyst, a Most Loved Workplace® certified employer in the Healthcare space, Guiding every patient to the care they need with data-driven solutions.
Ensure customer satisfaction and success by providing support and guidance on the use of our healthcare analytics solutions.
What makes this opportunity special
- Patient-First Mission: Every decision centers on ensuring patients feel seen and valued. Team members are empowered to innovate in service of tangible healthcare outcomes that transform patient care experiences.
- Ownership & Trust Culture: Team members are trusted to take ownership of their work while maintaining high standards of excellence. Decision-making balances the interests of teammates, clients, patients, and stakeholders.
- Innovation Through Data & Design: Combining cutting-edge analytics with human-centered design, the team leverages sophisticated data insights to create hyper-personalized healthcare solutions that drive real impact.
Our core culture values include Patient-Centric Problem Solving, Collaborative Ownership, Continuous Innovation.
Want to learn more about what it's like to work at Upfront by HealthCatalyst? View our full profile.
Requirements
- 3+ years of experience in customer success or account management
- Strong communication and interpersonal skills
- Experience in the healthcare industry is preferred
- Ability to manage multiple client accounts
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Remote work flexibility
- Employee assistance programs
Prefer to apply on the company's career site?
View Original PostingWhy This Is a Most Loved Workplace® Certified Job
What It's Like to Work Here
Heart Patient-Centric Problem Solving
Users Collaborative Ownership
Zap Continuous Innovation
Handshake Authentic Care and Connection
Target Impact-Driven Work
Apply for Customer Success Manager
Submit your application directly to the Upfront by HealthCatalyst team. Let them know why you'd be a great addition to their loved place to work.
Upfront by HealthCatalyst
Healthcare
500 West Madison Street Suite 810, Chicago, Illinois, 60661