Upfront by HealthCatalyst office culture
UP

Upfront by HealthCatalyst

Guiding every patient to the care they need with data-driven solutions

Healthcare
Founded 2015
500 West Madison Street Suite 810, Chicago, Illinois, 60661
Profile last updated: July 2026

About Upfront by HealthCatalyst

HealthcareFounded 2015

Health Catalyst is a leading provider of data and analytics technology and services to healthcare organizations, committed to being the catalyst for massive, measurable, data-informed healthcare improvement.

Quick Facts

  • IndustryHealthcare
  • Founded2015
  • Headquarters500 West Madison Street Suite 810, Chicago, Illinois, 60661

What Sets Us Apart

Patient-First Mission

Every decision centers on ensuring patients feel seen and valued. Team members are empowered to innovate in service of tangible healthcare outcomes that transform patient care experiences.

Ownership & Trust Culture

Team members are trusted to take ownership of their work while maintaining high standards of excellence. Decision-making balances the interests of teammates, clients, patients, and stakeholders.

Innovation Through Data & Design

Combining cutting-edge analytics with human-centered design, the team leverages sophisticated data insights to create hyper-personalized healthcare solutions that drive real impact.

Our Culture

The lived experience at Upfront by HealthCatalyst

Patient-Centric Problem Solving

Every day, the team approaches challenges by asking 'How does this improve the patient experience?' This patient-first mindset drives decision-making and ensures the work directly impacts real healthcare outcomes.

Collaborative Ownership

Team members are trusted to own their projects and make meaningful decisions. This autonomy, combined with a supportive team environment, creates a sense of belonging and shared responsibility for Upfront by HealthCatalyst's success.

Continuous Innovation

The culture encourages experimentation and learning from failures. Team members feel empowered to try new approaches, challenge the status quo, and rapidly iterate based on insights and feedback.

Authentic Care and Connection

Employees experience genuine relationships with colleagues and leadership. Upfront by HealthCatalyst invests in team connections, celebrates wins together, and demonstrates care through benefits, flexibility, and support during challenging times.

Impact-Driven Work

There's a palpable sense that the work matters. Team members connect daily with the mission of improving patient care, which creates deep motivation and purpose beyond typical software development.

Our Culture DNA

The core values that drive Upfront by HealthCatalyst

Mission-DrivenPatient-CentricCollaborativeInnovativeEmpoweringData-InformedAccountableServant-HeartedHumanizingTrusting

Frequently Asked Questions about Upfront by HealthCatalyst

Common questions about working at Upfront by HealthCatalyst, their culture, and benefits.

Upfront's mission is to guide every patient to the care they need. The company supports healthcare enterprises with innovative, technology-led solutions designed to humanize the patient experience at every point of care through personalized outreach and data-driven insights.

Upfront's patient engagement and access platform uses a sophisticated data engine to analyze clinical, sociodemographic, and patient-reported data. This enables healthcare systems to deliver hyper-personalized, omnichannel communication that guides patients to optimal care while making them feel seen and valued.

Upfront was founded in 2015. Ben Albert, who served as CEO and Co-Founder, previously founded and led Care Team Connect, a leading care management platform that was acquired by The Advisory Board Company.

In January 2025, Health Catalyst, Inc. acquired Upfront Healthcare Services. The acquisition allows Upfront to expand its reach and capabilities by combining its patient engagement platform with Health Catalyst's data and analytics technology and services.

Upfront offers comprehensive benefits including full health coverage (medical, dental, vision), competitive salary, 401(k), flexible PTO, 12+ paid holidays, work-from-home options, flexible work schedules, and paid community service days. The company is located in Chicago's West Loop and provides a modern, collaborative work environment.

Upfront's culture is mission-driven and people-centric. The company emphasizes accountability, serving others first, innovation, and trust. Employees are given autonomy and ownership of their work while being supported by a collaborative team that deeply cares about improving patient outcomes through healthcare technology.

Unlock Your Full Employer Brand Profile

Upgrade to showcase your culture, benefits, leadership, testimonials, open positions, and more — everything top talent wants to see.

This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.