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Technical Support Engineer - Voice API

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92% of candidates apply because they are a Most Loved Workplace®
Mexico City, Mexico
Customer Care / Technical Support

About the Role

At Vonage, a Most Loved Workplace® certified employer, To make communications more flexible, intelligent, and personal — helping enterprises around the world stay ahead through unified communications, contact centers, and communications APIs..

As a Technical Support Engineer at Vonage, you will provide first-class support to our rapidly growing strategic customer base, who are integrating our Voice APIs. The ideal candidate will have experience supporting APIs or SDKs, or of software development. You will also be responsible for driving and managing customer-related projects, initiatives and tasks for our strategic accounts, collaborating heavily with Sales and working closely with the rest of the API Group.

Want to learn more about what it's like to work at Vonage? View our full profile.

Benefits

  • Exciting work
  • Career advancement opportunities
  • Collaborative work environment
  • Competitive pay
  • Unlimited discretionary time off
  • Tuition reimbursement

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

Frequently Asked Questions About Working at Vonage

Common questions candidates ask about this role and Vonage's workplace

Vonage is a global cloud communications leader helping over 100,000 businesses simplify how they connect, collaborate, and communicate. From unified communications to contact center solutions and developer APIs, Vonage makes enterprise communications straightforward, flexible, and powerful.

Please review the specific job listing or contact Vonage's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Vonage is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

For this role specifically, benefits include: Exciting work, Career advancement opportunities, Collaborative work environment, Competitive pay, Unlimited discretionary time off, Tuition reimbursement. You can view more details on their CertCheck profile.

Working at Vonage involves collaborating with a dedicated team in a dynamic environment.

As an organization recognized for its culture, Vonage values respect, inclusivity, and a positive environment for all employees.

Vonage has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Vonage currently has 50 open positions. They are hiring across departments like Customer Care / Technical Support, Customer Success, API BU Engineering. You can view all current openings at certcheck.mostlovedworkplace.com/companies/vonage/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Vonage's recruiting team for specific details on this role's process.

Apply for Technical Support Engineer - Voice API

Submit your application directly to the Vonage team. Let them know why you'd be a great addition to their loved place to work.

Vonage

Vonage

Most Loved Workplace® Certified Job
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