Key Takeaways
- 8x8 is a Most Loved Workplace® Certified 2025 company and ranked in the Top 100 Most Loved Workplaces® in America.
- Team8s (that's what employees are called) work in a culture built on respect, bold innovation, and real accountability.
- 8x8 holds specialty recognitions for Diversity, Career Advancement, Wellness, Mental Health, Volunteering, and Parents & Caregivers — all in 2025.
- The company uses its own cloud communications platform, WorkBoard, and tools like Miro to keep global teams aligned and moving fast.
What is it like to work at 8x8?
Working at 8x8 means being part of a team that is building the future of business communications — every single day. Team8s connect across time zones using the very platform they help create: a single cloud solution that brings together voice, video, chat, and contact center tools. There is something energizing about using your own product to do your best work. The culture is collaborative, fast-moving, and rooted in a genuine "People First" mindset.
How does a typical day at 8x8 look?
Mornings often start with focused work time before cross-functional syncs kick in. Team8s use 8x8 Work for seamless communication and WorkBoard to stay aligned on OKRs — goals that are transparent all the way up to the CEO. Meetings are designed to be solution-focused, not just status updates. Throughout the day, employees jump into company-wide chat channels, collaborate in Miro for visual problem-solving, and share ideas in real time. By the end of the day, progress is visible and impact is felt.
What makes the collaboration at 8x8 different?
Collaboration at 8x8 is not just encouraged — it is engineered into the workflow. The launch of WorkBoard was a turning point. It shifted the company from ambiguous update meetings to sharp, goal-driven conversations. Senior leaders modeled this through a Leadership Cohort where 22 leaders tackled real strategic challenges side by side. That culture filters down to every team and every role.
Does 8x8 support career growth and advancement?
Yes — and there is third-party proof to back it up. 8x8 earned the Most Loved Workplace® for Career Advancement 2025 certification, recognizing its genuine investment in helping employees grow. OKRs are visible across the entire organization, so every Team8 can see how their work connects to the bigger picture. Leadership coaching, onboarding programs, and peer-to-peer recognition through Workday Badges and CEO Awards all reinforce a culture where growth is not just possible — it is celebrated.
How does 8x8 support diversity and inclusion?
8x8 earned the Most Loved Workplace® for Diversity 2025 badge — a reflection of a culture that honors every background, perspective, and identity. Employee Resource Groups (ERGs) give Team8s a platform to shape company values from the inside. Anonymous feedback channels, global Q&A forums, and "Ask Me Anything" sessions with leadership ensure every voice has a path to be heard. Belonging is not a policy at 8x8. It is a daily practice.
What benefits does 8x8 offer employees?
8x8 covers the essentials and then some. Benefits include comprehensive health, dental, vision, life, disability, and AD&D insurance. For financial wellness, Team8s have access to a 401(k) retirement plan, an Employee Stock Purchase Program (ESPP), and company equity. The company also earned specialty Most Loved Workplace® badges for Wellness, Mental Health, and Parents & Caregivers in 2025 — a signal that wellbeing is taken seriously, not just listed on a careers page.
What are insider tips for interviewing at 8x8?
If you are preparing to interview at 8x8, keep these insights in mind:
- Know the mission. 8x8 is transforming business communications. Show you understand what that means and why it matters.
- Show how you collaborate. Cross-functional teamwork is core here. Come with real examples of working across teams or geographies.
- Embrace accountability. Team8s own their outcomes. Be ready to talk about how you track and measure your own impact.
- Be bold. 8x8 celebrates creative thinking. Do not be afraid to share an unconventional idea during your interview.
- Ask about OKRs. Showing interest in how goals are set and shared signals that you are aligned with their transparent culture.
Is 8x8 a recognized employer of choice?
Absolutely. In 2025, 8x8 was recognized as a Global Top 100 Most Loved Workplace®, a Top 100 Most Loved Workplace® in America, and earned six specialty certifications spanning diversity, wellness, mental health, career advancement, volunteering, and support for parents and caregivers. These are not self-reported accolades — they are independently verified by Most Loved Workplace®. That tells you something real about the daily experience of being a Team8.
Ready to become a Team8? Apply for the Customer Success Manager role and start your journey at one of the world's most loved workplaces. Explore all open positions on the 8x8 careers page.