Sales Development Representative
About the Role
At 8x8, Inc. in the Telecommunications space, Transform business communications with integrated cloud solutions globally.
In this role you will identify and generate sales opportunities through both inbound and outbound calling activities. This is a high-energy position that requires a relentless drive, an unyielding desire to continually get better and a hunter mentality. The right candidates will works well under pressure, think out-of-the-box, initiate relaxed and effective phone conversations with prospects, and are motivated overachievers. We seek individuals who are positive, enthusiastic, results-driven, are coachable and want a career in Hi-Tech sales. You will maintain a thorough understanding of 8x8s offerings, our value, industry knowledge including competitive landscape, customers pain points and needs in order to properly position 8x8 solutions and qualify opportunities. You will be provided extensive formal training, weekly ongoing training, and have the opportunity to be closely mentored and professionally developed by ADR Leadership, Sales Executives and more seasoned sales professionals. Qualify inbound prospects to the correct agreed upon criteria with the sales organization. Experience with commission sales in any industry will be entertained.
Want to learn more about what it's like to work at 8x8, Inc.? View our full profile.
What It's Like to Work at 8x8, Inc.
Systemic Collaboration
AI innovation, self-service tools, and an integrated OKR strategy empower Team8s to focus on impact. Transparent CEO-level and VP+ OKRs — visible to everyone — keep progress front and center. Regular updates via All Hands, Work Chat, video messages, and newsletters ensure clarity and alignment. Our Vision and Strategy memo connects each employee to our broader mission. The adoption of WorkBoard has energized the organization, shifting us from ambiguity to purpose. Change is met with education, support, and feedback loops that help Team8s feel heard and supported every step of the way.
Positive Vision for the Future
Our core value of People First guides every meeting, project, and decision — whether it’s for employees, customers, or partners. Every voice matters, and employees actively shape our values through survey feedback, focus groups, and ERG participation. Recognition is woven into our culture, from Workday Badges and CEO Awards to chat celebrations and our Quarterly Team8s Awards. Our values are reinforced in onboarding, leadership coaching, and peer-to-peer acknowledgment. Living our values isn’t just expected — it’s celebrated.
Alignment of Values
Our CEO leads with transparency, consistently sharing where we are, where we’re going, and how we’ll get there. He’s accessible and engaged — regularly participating in company Q&A forums, responding to employee questions, and dedicating time before and after All Hands to listen. He’s a driving force behind our transformation, championing AI innovation and our WorkBoard platform to align teams and accelerate progress. Through his regularly updated Vision and Strategy memo, active engagement in OKRs, and real-time recognition in WorkBoard, he reinforces our People First value while holding us all accountable to our shared goals.
Respect
Creating space for voices is embedded in our culture. Employees submit anonymous questions before Global All Hands, contribute live during meetings, and engage in company-wide chat channels 24/7. Leaders travel to global offices for in-person dialogue, and we host regular “Ask Me Anything” sessions. Ideas thrive through programs like our patent initiative, the upcoming AI-powered innovation sprint, and Tech Village showcases. Cross-functional teams are empowered to launch their own innovation efforts. We don’t just listen — we act, celebrate, and elevate contributions at every level.
Killer Outcomes
Employees collaborate through 8x8 Work, WorkBoard, and other tools like Miro to align on goals, share updates, and solve problems. Cross-functional collaboration is embedded in our culture - with multiple functions partnering on major initiatives. The launch of WorkBoard transformed how we meet, shifting from update-driven to solution-focused discussions. Leaders model collaboration through initiatives like our Leadership Cohort, where 22 senior leaders tackled strategic challenges together. With Workstreams and integrated updates, we're empowered to focus on impact over process — no matter where we work.
What It's Like to Work Here
Frequently Asked Questions About Working at 8x8, Inc.
Common questions candidates ask about this role and 8x8, Inc.'s workplace
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