Most Loved Workplace® Certified Job

Staff UX Writer, AI

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

United States

Art and Creative

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</div>The Community You Will Join:

UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, Engineering, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution, you'll find your people here.

The Difference You Will Make:

From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of Airbnb. In this role, you'll shape how AI-powered, generative surfaces speak to hosts and you'll build the systems that keep that voice consistent as models change. You'll help set the standard for how our team partners with Engineering to define the ideal experience, evaluate generated output, and iterate to improve the product, and you'll bring the rest of UX Writing along with you.

A Typical Day:

<ul>

<li>Lead all work related to the words across multiple projects within a single initiative—this includes both creating clear, concise, and delightful copy for your product surface yourself on some surfaces, and training large language models that ultimately create the co

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset

Heart Empathy-Driven Problem Solving

Lightbulb Creative Risk-Taking

Users Community-First Mentality

Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 154 open positions. They are hiring across departments like Business Development, Legal, Financial Planning and Analysis. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.