Engineering Manager, Tech Foundations
About the Role
At Airbnb in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.
<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p class="p1"><strong>The Community You Will Join:</strong></p>
<p class="p1">The CRM Engineering team builds world-class tools that drive growth and foster meaningful&nbsp; relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples:</p>
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<li class="li1">Growth Platform: Designed to increase supply and retain existing hosts.</li>
<li class="li1">Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges.</li>
<li class="li1">Community Platform: Establishes a social platform to drive community enablement, collaboration, and success.</li>
<li class="li1">Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own.</li>
<li class="li1">Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.</li>
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