Account Director

Tokyo
Client Services

About the Role

At AKQA in the Advertising/Marketing/Public Relations space, Design and innovation transforming ideas into world-changing impact.

<p>At AKQA, the Client team handles every facet of our relationship with clients, ensuring an unwavering commitment to the best possible outcome for all. With profound empathy for client contexts, customers and aspirations, they're the ultimate brand advocates and experts in identifying exciting new opportunities for growth.</p>

<p>In this role, you will lead one or both of the following domains, depending on your expertise and interest:</p>

<ul>

<li>Customer Experience (CX) Consulting and Execution</li>

<li>Branding & Communications</li>

</ul>

<p>From strategy through execution, you will oversee client engagement to deliver excellent customer experiences and/or brand communications that drive client satisfaction and business growth.</p>

<p>As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets. You’ll have the opportunity to learn and grow in a bilingual environment with access to ongoing personal and professional development. At AKQA, we are committed to both your career growth and your work/life balance.</p>

<p> </p>

<p>ROLE REQUIREMENTS</p>

<p> </p>

<p>Sales Achievement Focus:</p>

<ul>

<li>Maintain a strong emphasis on achieving targeted revenue goals.</li>

<li>Proactively identify upselling and cross-selling opportunities to drive business growth.</li>

<li>Collaborate with the sales team to develop strategies and initiatives that maximise revenue potential.</li>

</ul>

<p> </p>

<p>Client Relationship Management:</p>

<ul>

<li>Develop and maintain strong relationships with key client stakeholders.</li>

<li>Serve as the mai

Want to learn more about what it's like to work at AKQA? View our full profile.

What It's Like to Work at AKQA

What It's Like to Work Here

Lightbulb Pioneering Innovation
Users Collaborative Trust
Compass Purpose-Driven Work
Zap Flexible Empowerment
Heart Inclusive Community
Target Growth Ownership

Frequently Asked Questions About Working at AKQA

Common questions candidates ask about this role and AKQA's workplace

AKQA is a design and innovation company that employs over 6,500 professionals across 20 countries. Awarded the Cannes Lions Grand Prix for Digital Craft in 2023 and named by Gartner as one of the world’s leading marketing agencies in 2021. Winner of Fast Company’s World Changing Ideas in 2022, and recognised as a Fast Company Best Workplace for Innovators in 2020.

Please review the specific job listing or contact AKQA's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AKQA is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellbeing, Work-Life Balance, Financial & Discounts, Professional Development, Inclusion & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Pioneering Innovation and Collaborative Trust and Purpose-Driven Work.

The company has committed to inclusive practices including: Empower Through Trust and Accountability and Champion Inclusive Growth and Diversity.

AKQA has a supportive and collaborative culture, recognized as a loved place to work by its team members.

AKQA currently has 30 open positions. They are hiring across departments like Client Services, Creative, Strategy. You can view all current openings at certcheck.mostlovedworkplace.com/companies/akqa/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AKQA's recruiting team for specific details on this role's process.

Apply for Account Director

Submit your application directly to the AKQA team. Let them know why you'd be a strong addition to their team.

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