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Product Design Director

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
London
Creative

About the Role

At AKQA, a Most Loved Workplace® certified employer in the Advertising/Marketing/Public Relations space, Design and innovation transforming ideas into world-changing impact.

<p>At AKQA (part of WPP), we believe in the imaginative application of art and science to design a better future. Our Product Design Directors craft the interfaces, systems, and experiences that define how brands behave in the modern world, across mobile, spatial, voice, wearables, and AI-powered environments.<br><br>As a Product Design Director, you’ll lead the design of products and brand experiences for some of the world’s most influential organisations, from luxury ecosystems and cultural platforms to next-generation mobility and wellness systems. You’ll guide multi-disciplinary teams to create elegant, human-centred design solutions that are as intelligent as they are inspiring.<br><br>You’ll define design direction across a portfolio of complex, high-impact digital products, establishing benchmarks in accessibility, interaction, and multi-modal experience. You’ll champion the new frontier of brand user interfaces: adaptive design languages that translate brand identity into behaviour, sound, motion, and intelligence.<br><br>AKQA Product Design Directors operate at the intersection of brand, craft, and computation, working side-by-side with strategy, data, and engineering teams to shape products that learn, evolve, and earn love over time.<br><br>This is a leadership role within AKQA’s London studio, part of a globally connected studio network shaping the future of digital experiences for brands including Nike, Rolls-Royce, Samsung, Airbnb, and Google. You’ll be at the forefront of AI-powered product design, helping redefine how creativity, intelligence, and empathy coexist in every interaction.</p>

<h3><strong>ROLE REQUIREMENTS</strong></h3>

<ul>

<li>Lead concept, design, and delivery of world-class digital products and connected experiences that define new standards for creativity and usability.</li>

<li>Partner with UX, Creative Technology, and AI Engineering teams to shape AI-native interfaces, generative UI systems, and adaptive design components.</li>

<li>Establish and evolve brand-led design systems that perform across screen, voice, gesture, and spatial interfaces.</li>

<li>Embed accessibility and inclusivity from first principles, ensuring WCAG compliance and usability for all audiences.</li>

<li>Drive experimentation across new modalities: voice and audio UX, wearable ecosystems, computer vision, and mixed reality.</li>

<li>Mentor, grow, and inspire a diverse team of product designers, cultivating craftsmanship, critical thinking, and innovation.</li>

<li>Collaborate closely with strategists and client partners to translate brand purpose into tangible, useful digital products.</li>

<li>Represent AKQA in new business opportunities, articulating the value of design in solving complex business and human challenges.</li>

<li>Contribute to AKQA’s global culture of learning, sharing insights on design ethics, AI co-creation, and emerging interaction paradigms.</li>

</ul>

<h3><strong>QUALITIES AND CHARACTERISTICS</strong></h3>

<ul>

<li>10+ years’ experience (as a guide, not a restriction) in product design or interaction design at leading studios or in-house teams.</li>

<li>Proven leadership in delivering large-scale, multi-platform digital products from concept to launch.</li>

<li>Mastery of Figma and contemporary design-system workflows (tokens, auto-layout, component libraries), along with complementary tools such as code-based interaction design software and no-code web/app solutions.</li>

<li>Strong understanding of human-centred design, accessibility, motion, and micro-interaction principles.</li>

<li>Familiarity with AI design tools, prototyping in Framer, Principle, ProtoPie, or After Effects, and collaboration with machine-learning or data-science teams.</li>

<li>Demonstrable success in uniting brand and product through interface design, e.g. motion language, sound design, or spatial storytelling.</li>

<li>Experience mentoring mid- and senior-level designers; a track record of growing creative excellence and cultural impact.</li>

<li>Comfortable presenting to senior clients and executives, and confident operating within fast-paced, high-stakes environments.</li>

<li>Systems thinker with a deep sensitivity to brand and narrative.</li>

<li>Calm, credible communicator who brings clarity and optimism to complex challenges.</li>

<li>Obsessed with emerging technologies and their human potential.</li>

<li>Advocate for inclusive design and accessible innovation.</li>

<li>Balances bold vision with precision in craft.</li>

</ul>

<p>Please include your portfolio link and examples of your work in your application. We are not able to accept applications that do not include a link to your work.</p>

<p> </p>

<p>Explore our extensive range of benefits <a class="c-link c-link--focus-visible c-link--underline" href="https://www.AKQA.com/studios/london/benefits/" target="_blank" data-stringify-link="https://www.AKQA.com/studios/london/benefits/" data-sk="tooltip_parent"><strong>here</strong>.</a></p><div class="content-conclusion"><p><span style="font-weight: 300;">We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p>

<p><span style="font-weight: 300;">AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p>

<hr>

<p><span style="font-weight: 300;"></span></p>

<p class="x_MsoNormal"><strong><span data-olk-copy-source="MessageBody">About WPP</span></strong></p>

<p class="x_MsoNormal">WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="http://wpp.com/" data-auth="NotApplicable" data-linkindex="0">WPP.com</a>.</p>

<p><span style="font-weight: 300;"></span></p></div>

Want to learn more about what it's like to work at AKQA? View our full profile.

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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2022

Frequently Asked Questions About Working at AKQA

Common questions candidates ask about this role and AKQA's workplace

AKQA is a design and innovation company that employs over 6,500 professionals across 20 countries. Awarded the Cannes Lions Grand Prix for Digital Craft in 2023 and named by Gartner as one of the world’s leading marketing agencies in 2021. Winner of Fast Company’s World Changing Ideas in 2022, and recognised as a Fast Company Best Workplace for Innovators in 2020.

Please review the specific job listing or contact AKQA's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AKQA is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellbeing, Work-Life Balance, Financial & Discounts, Professional Development, Inclusion & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Pioneering Innovation and Collaborative Trust and Purpose-Driven Work.

The company has committed to inclusive practices including: Empower Through Trust and Accountability and Champion Inclusive Growth and Diversity.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2022.

AKQA currently has 44 open positions. They are hiring across departments like Operations, Creative, Delivery & Project Management. You can view all current openings at certcheck.mostlovedworkplace.com/companies/akqa/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AKQA's recruiting team for specific details on this role's process.

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