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Senior UX Designer

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
London
User Experience - Freelance

About the Role

At AKQA, a Most Loved Workplace® certified employer in the Advertising/Marketing/Public Relations space, Design and innovation transforming ideas into world-changing impact.

<p>At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. We design digital experiences that are not only functional, but deeply considered,  where every interaction has purpose and every detail is intentional.</p>

<p>Our Experience Designers bring clarity to complexity. They combine human insight, systems thinking and craft to create intuitive, elegant experiences that feel seamless at every touchpoint.</p>

<p>As a Senior User Experience Designer, you will play a critical role in shaping end-to-end digital experiences , from early concept through to delivery. You will define the structure, logic and flow behind products and platforms, ensuring they are simple, coherent and meaningful for users.</p>

<p>Working within an embedded client team, you will help design experiences that support global platforms and product storytelling,  balancing user needs, business goals and technical constraints with precision and care.</p>

<p>This role is with AKQA, embedded within a client team, and requires onsite collaboration in the client studio three days per week.</p>

<p>This is a 6–9 month fixed-term contract, offered on a hybrid basis.</p>

<p>ROLE REQUIREMENTS</p>

<ul>

<li>Lead the design of intuitive, scalable user experiences across web and digital platforms<br><br></li>

<li>Translate complex requirements into clear user journeys, flows, information architecture and interaction models<br><br></li>

<li>Define and evolve experience frameworks and systems that work consistently across multiple touchpoints<br><br></li>

<li>Apply user-centred design principles, grounding decisions in research, insight and data<br><br></li>

<li>Plan and conduct user research and usability testing, synthesising findings into actionable design improvements<br><br></li>

<li>Collaborate closely with designers, writers, technologists and product teams to bring ideas to life<br><br></li>

<li>Prototype and iterate quickly, refining solutions through testing and feedback<br><br></li>

<li>Present work with clarity and confidence, articulating the rationale behind decisions<br><br></li>

<li>Contribute to the overall experience vision, ensuring alignment across wider workstreams</li>

</ul>

<p>QUALITIES AND CHARACTERISTICS</p>

<ul>

<li>Significant experience in user experience design, ideally within an agency or product environment<br><br></li>

<li>A portfolio demonstrating thoughtful, well-crafted UX across complex digital products or platforms<br><br></li>

<li>Strong understanding of user-centred design, service design and interaction design principles<br><br></li>

<li>Experience designing end-to-end journeys, from concept through to delivery<br><br></li>

<li>Ability to simplify complex systems into clear, elegant solutions<br><br></li>

<li>Proficiency in modern UX and prototyping tools (e.g. Figma and related platforms)<br><br></li>

<li>Experience working within multidisciplinary teams in fast-paced environments<br><br></li>

<li>Strong communication skills, with the ability to influence both peers and senior stakeholders<br><br></li>

</ul>

<ul>

<li>A systems thinker, able to see both the detail and the bigger picture<br><br></li>

<li>Deeply curious about human behaviour and driven to create meaningful experiences<br><br></li>

<li>Calm, focused and highly organised, even in complex environments<br><br></li>

<li>Strong sense of ownership and accountability for the quality of the work<br><br></li>

<li>Collaborative and open, with a desire to elevate both the work and the team<br><br></li>

<li>Relentless attention to detail and a drive to refine and improve<br><br></li>

</ul>

<p> </p><div class="content-conclusion"><p><span style="font-weight: 300;">We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p>

<p><span style="font-weight: 300;">AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p>

<hr>

<p><span style="font-weight: 300;"></span></p>

<p class="x_MsoNormal"><strong><span data-olk-copy-source="MessageBody">About WPP</span></strong></p>

<p class="x_MsoNormal">WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="http://wpp.com/" data-auth="NotApplicable" data-linkindex="0">WPP.com</a>.</p>

<p><span style="font-weight: 300;"></span></p></div>

Want to learn more about what it's like to work at AKQA? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Pioneering Innovation
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Compass Purpose-Driven Work
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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2022

Frequently Asked Questions About Working at AKQA

Common questions candidates ask about this role and AKQA's workplace

AKQA is a design and innovation company that employs over 6,500 professionals across 20 countries. Awarded the Cannes Lions Grand Prix for Digital Craft in 2023 and named by Gartner as one of the world’s leading marketing agencies in 2021. Winner of Fast Company’s World Changing Ideas in 2022, and recognised as a Fast Company Best Workplace for Innovators in 2020.

Please review the specific job listing or contact AKQA's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AKQA is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellbeing, Work-Life Balance, Financial & Discounts, Professional Development, Inclusion & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Pioneering Innovation and Collaborative Trust and Purpose-Driven Work.

The company has committed to inclusive practices including: Empower Through Trust and Accountability and Champion Inclusive Growth and Diversity.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2022.

AKQA currently has 44 open positions. They are hiring across departments like Operations, Creative, Delivery & Project Management. You can view all current openings at certcheck.mostlovedworkplace.com/companies/akqa/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AKQA's recruiting team for specific details on this role's process.

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