Most Loved Workplace® Certified Job

Appeals & Grievance Case Resolution Specialist

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

United States

Full-time

About the Role

At AmeriHealth Caritas, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Care Is the Heart of Our Work®.

The job involves creating and optimizing listings on various platforms, monitoring performance data, identifying trends, and implementing optimization strategies. The role requires strong analytical skills, attention to detail, and the ability to use listing performance data to identify issues and optimization opportunities. Experience with tools like Helium10 for listing performance monitoring and knowledge of SEO, keyword optimization, or digital advertising is beneficial.

Want to learn more about what it's like to work at AmeriHealth Caritas? View our full profile.

Requirements

Strong analytical skills
Attention to detail
Ability to use listing performance data to identify issues and optimization opportunities
Experience with Helium10 for listing performance monitoring
Knowledge of SEO, keyword optimization, or digital advertising

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

heart Care-First Decision Making

hands-helping Collaborative Problem Solving

users Community Connection

lightbulb Innovation with Purpose

shield-check Trust and Psychological Safety

trending-up Growth Through Impact

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at AmeriHealth Caritas

Common questions candidates ask about this role and AmeriHealth Caritas's workplace

AmeriHealth Caritas is a national leader in healthcare solutions for people who are at a low-income level or are chronically ill. Beginning in 1983 in a West Philadelphia hospital, we’ve grown into one of the country’s largest and most respected Medicaid-managed care organizations. Today, we serve approximately 5 million members in 13 states and the District of Columbia with: Quality, award-winning managed care health plans, including Medicaid, Medicare, long-term services and supports (LTSS), behavioral health, and pharmacy benefit management services. Value-added services like health outreach and job training push the boundaries of what Medicaid-managed care should offer.

Please review the specific job listing or contact AmeriHealth Caritas's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

AmeriHealth Caritas is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Time Off & Wellness, Financial & Retirement, Health & Insurance, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Care-First Decision Making and Collaborative Problem Solving and Community Connection.

The company has committed to inclusive practices including: Unwavering Commitment to Access and Whole-Person Care Excellence.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

AmeriHealth Caritas currently has 7 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/amerihealth-caritas/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact AmeriHealth Caritas's recruiting team for specific details on this role's process.