CRM Marketing Manager

Mississauga, ON

Full-time

About the Role

At Amplifon in the Hospital & Health Care space, Empowering people to rediscover all the emotions of sound, worldwide..

We are seeking a CRM Marketing Manager who is ready to join an organization that combines passion and performance to shape a better world. In this role, you will own the CRM roadmap and deliver high-impact, personalized customer journeys across prospect, customer, lapsed, and win-back audiences. Reporting directly to the Marketing Director, you will partner closely with cross-functional teams to build performance-driven campaigns that drive conversion, retention, and clear business growth.

Want to learn more about what it's like to work at Amplifon? View our full profile.

Requirements

Bachelor’s degree in marketing, business, analytics, or a related field.
5–10+ years in performance CRM, customer lifecycle, database marketing, and ROI-based optimization.
Hands-on experience with Adobe Campaign (or comparable enterprise marketing automation platforms).
Advanced Excel and Power BI skills; ability to translate complex data into actionable recommendations for leadership.
Indirect or direct leadership experience with a background at the senior, lead or manager level.

Benefits

Extended Medical, Dental, Vision Benefits
RRSP and DPSP with company match
Tuition reimbursement
Generous vacation, paid holidays, and flexible work arrangements
Access to our Wellness Hub and Employee Assistance Program (EAP)

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What It's Like to Work at Amplifon

What It's Like to Work Here

Heart Customer Devotion in Action

Users Personal Impact and Connection

Target Everyday Excellence Through Collaboration

Lightbulb Forward Thinking and Innovation Culture

Leaf Acting Responsibly Together

Globe International Mindset and Local Care

Frequently Asked Questions About Working at Amplifon

Common questions candidates ask about this role and Amplifon's workplace

Amplifon, the global leader in the hearing care retail market, empowers people to rediscover all the emotions of sound. Amplifon’s around 20,300 people worldwide strive every day to understand the unique needs of every customer, delivering exclusive, innovative and highly personalized products and services to ensure everyone the very best solution and an outstanding experience. With annual revenues of over 2 billion euros, the Group operates through a network of over 9,000 points of sale in 26 Countries and 5 continents.

Please review the specific job listing or contact Amplifon's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Amplifon is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance & Flexibility, Professional Development, Personal & Lifestyle, Inclusion & Belonging. For this role specifically, benefits include: Extended Medical, Dental, Vision Benefits, RRSP and DPSP with company match, Tuition reimbursement, Generous vacation, paid holidays, and flexible work arrangements, Access to our Wellness Hub and Employee Assistance Program (EAP). You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Customer Devotion in Action and Personal Impact and Connection and Everyday Excellence Through Collaboration.

The company has committed to inclusive practices including: We Empower Every Voice and We Invest in Your Growth.

Amplifon has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Amplifon currently has 5 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/amplifon/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Amplifon's recruiting team for specific details on this role's process.