Most Loved Workplace® Certified Job

Mortgage Servicing Customer Care Representative 1

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Little Rock, AR

Full-time

Entry-level

About the Role

At Arvest Bank, a Most Loved Workplace® certified employer in the Financial Services space, People helping people find financial solutions for life, across four states..

Arvest Bank is seeking enthusiastic Customer Care Representatives to join our team for an upcoming project. This role involves extensive customer interaction, requiring the ability to answer calls, verify identities, and provide detailed information on bank and mortgage accounts while meeting service-level expectations. Work with bank associates, prior mortgage companies, or vendors to obtain the necessary information.

Want to learn more about what it's like to work at Arvest Bank? View our full profile.

Requirements

1 year of customer service experience
Ability to observe details (including the ability to perceive color and the ability to identify clear near and far objects)
Ability to communicate and exchange accurate information

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Heart Community First Mindset

Users Genuine Inclusion in Action

Lightbulb Innovation with Purpose

Handshake Trust and Transparency

TrendingUp Growth and Investment in You

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Arvest Bank

Common questions candidates ask about this role and Arvest Bank's workplace

Arvest Bank is a full-service financial institution serving more than 110 communities across a four-state footprint. Total assets exceed $26 billion. Arvest combines a strong branch network with continued investments in digital banking as we strive to meet customers’ changing preferences and expectations. We are defined by our commitment to our communities and to attracting, hiring and retaining a diverse group of talented people.

Please review the specific job listing or contact Arvest Bank's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Arvest Bank is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Time Off & Flexibility, Financial & Retirement, Health & Wellness, Career Development, Employment Opportunities. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Community First Mindset and Genuine Inclusion in Action and Innovation with Purpose.

The company has committed to inclusive practices including: Invest in Our People's Growth and Foster Authentic Inclusion and Belonging.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

Arvest Bank currently has 17 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/arvest-bank/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Arvest Bank's recruiting team for specific details on this role's process.