Key Takeaways
- Best Practice Institute is a Most Loved Workplace® certified organization for 2026, verified through rigorous independent research.
- BPI's SPARK assessment delivers an outstanding overall score of 85 out of 100, with strong marks across Respect, Collaboration, and Achievement.
- Founded in 2001 by social/organizational psychologist Louis Carter, BPI is built on 25 years of evidence-based workplace research.
- Employees at certified Most Loved Workplaces® are 2–4x more likely to stay and give extra effort than those at non-certified peers.
How Does Best Practice Institute Treat Its Employees?
Best Practice Institute (BPI) treats its people with genuine respect, structured support, and a culture of continuous recognition. As the research organization behind the Most Loved Workplace® certification, BPI doesn't just study what makes workplaces loved — it actively lives those principles every day. From leadership style to daily communication habits, the way BPI operates is shaped by 25 years of its own evidence-based research.
Is Best Practice Institute a Stable Employer?
BPI is a proudly independent, mission-driven organization that has been operating since 2001. It is headquartered in New York and is actively growing — scaling its platform, expanding its certified client base, and building new AI-powered employer brand tools. This is an organization on the rise, not standing still. Its stability is grounded in deep research expertise, a loyal global community of over 10,000 learning members, and a clear, expanding mission.
According to BPI's own research across 1,800+ organizations, high-retention organizations consistently outperform — because retention is a leading indicator of organizational health. BPI builds its own culture around those very findings.
How Does Best Practice Institute Support Its People?
BPI invests in its team in meaningful, practical ways. Employees enjoy access to professional development workshops, mentorship and coaching programs, leadership development initiatives, and BPI's own learning content library. Team members also gain entry into an exclusive peer network of Chief Talent Officers and CHROs from leading organizations worldwide — a truly remarkable professional asset.
Beyond formal programs, BPI's culture values are deeply embedded in daily work life. Feed-forward advice is treated as a gift. Heart-to-heart conversations are encouraged. Being present, punctual, and responsive are seen as acts of respect — not just good manners.
Read more about how BPI approaches its people in our article on What Benefits Does Best Practice Institute Offer?
What Do BPI's SPARK Scores Say About Its Culture?
BPI uses its own proprietary SPARK methodology — the same framework it applies to certify hundreds of other organizations — to evaluate its own workplace. The results are impressive.
- Overall SPARK Score: 85 out of 100 — an outstanding result by any measure.
- Positive Future: 78 — BPI is building AI-powered employer brand tools and scaling rapidly.
- Alignment of Values: 75 — Every output, every client interaction, every piece of content is grounded in BPI's mission.
- Killer Achievement: 74 — New scoring systems, daily content engines, and measurable client reporting show a team that delivers.
- Systemic Collaboration: 72 — Clear workflows, shared visibility via Asana, and structured cross-functional coordination keep everyone aligned.
- Respect: 70 — Leadership actively invites pushback, values expertise, and onboards new team members with thoughtfulness and care.
These scores reflect a real, functioning culture — not a marketing statement. According to Best Practice Institute research, employees at Most Loved Workplace® certified organizations are 2–4x more likely to stay and outperform their peers. BPI's own team benefits from exactly that kind of environment.
Does Best Practice Institute Have a Respectful Leadership Style?
Leadership at BPI explicitly encourages team members to push back on strategy, question decisions, and contribute their expertise freely. This is not a top-down organization. New team members are onboarded thoughtfully, given real context, and never overwhelmed with directives. Respect is a structural value at BPI — and it shows in the SPARK score that reflects it.
BPI's longitudinal data across 1,800+ organizations shows that respect predicts retention more reliably than compensation. That finding is baked into how BPI itself operates.
What Makes BPI a Loved Place to Work?
A twenty-five-year longitudinal study across 10,000 organizations and 2.8 million employees — conducted by BPI itself — produced one consistent finding: emotional connectedness is the strongest predictor of retention, performance, and inbound talent. At BPI, that connectedness is not an aspiration. It is a daily practice.
BPI holds its Most Loved Workplace® 2026 certification, verified through the same rigorous process it applies to every organization it evaluates. This is a team that practices what it researches — and that is a powerful signal for any candidate considering joining.
Curious about what it's really like day to day? Explore our article on What Is It Like to Work at Best Practice Institute?
Ready to join the team? Apply for the Head of Customer Success & Growth role or explore all open positions at BPI.