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Operations Associate

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Chicago, IL, USA
Full-time

About the Role

At Blueground, a Most Loved Workplace® certified employer in the Real Estate space, Redefining flexible living for the modern global workforce.

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure. We’ve grown a lot since our founding in 2013, having raised more than $300m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 18,000 homes in 45+ cities around the world (and growing!), with an aim to hit 100,000+ homes in 100 cities by 2027. Our vision comes to life through our ways of working. For our 1,000 member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity. We are guided by our core principles, which define how we work and succeed together. Putting Guests First drives every decision we make, inspiring us to create truly exceptional experiences. Speed keeps us agile and forward-thinking, always innovating to stay ahead. Keeping it Honest builds trust through transparency and open communication at every level. Embracing Change empowers us to adapt swiftly and thrive in the face of new challenges. Diving In reflects our ownership mindset, ensuring excellence, dedication, and impactful results in all we do. We are looking for an Operations Associate to join our fast-growing Chicago, IL team. The ideal candidate should be a stickler for detail, proactive, skilled in general maintenance tasks, and thoughtful as to ensure that the property is continuously in pristine condition for our guests. The role is primarily responsible for assisting our Operations Team in preparing new units, ensuring that existing units are perfect for our guests, and handling any issues or emergencies that arise. These issues include but are not limited to handling guest lockouts, furniture replacement, as well as keeping Operations Managers informed of potential repairs and actions being taken.

Want to learn more about what it's like to work at Blueground? View our full profile.

Requirements

  • Problem solver, with the ability to work in a fast-paced and 'get the job done' culture
  • Ability to perform basic handyman tasks and manage minor household repairs.
  • Strong organizational skills with attention to detail.
  • Capability to routinely lift items weighing over 30 lbs.
  • Enthusiasm for driving operational excellence and efficiency.
  • Experience leading field or housekeeping teams will be considered a plus.
  • Ability to change abruptly based on daily needs and changes to schedule
  • Confident user of technology (email, slack, G Suite)
  • A positive, driven, and friendly personality, ready to contribute to a team-oriented environment.
  • Availability to work at least one weekend per week without exceeding 40 hours per week
  • Valid driver’s license
  • Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement

Benefits

  • Competitive Compensation (Salary Range: $42500 - $50000 + 15% annual performance bonus)
  • Blueground Stock Option Plan
  • Device stipend
  • Flexible PTO
  • Cigna Healthcare (Medical, Dental, Vision)
  • 401k retirement plan
  • Paid maternity/parental leave benefits for new parents
  • Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Mindset & Local Impact
Zap Bias Toward Action & Speed
Heart Genuine Care in Everything We Do
Users Collaborative & Transparent Teams
Compass Purpose-Driven Work
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2023

Frequently Asked Questions About Working at Blueground

Common questions candidates ask about this role and Blueground's workplace

Blueground is a global proptech company that is reinventing the way people live! With its curated network of thousands of quality, turnkey homes in sought-after neighborhoods around the globe, Blueground is accessible for stays of a month or longer. Our tech-enabled platform provides a fully digitized experience with around-the-clock support and access to daily necessities like apartment cleanings, grocery delivery, wellness offerings, and more, providing a seamless experience from end to end. At Blueground, our mission is to make people feel at home wherever they choose to live. We give guests peace of mind, flexibility & the confidence they need to explore life’s next adventure. Blueground BeeGees (our employees) are inspired by the same ethos. With the flexibility to live & work from anywhere, we energize our people with that same power of choice, championing curiosity & connectivity to help them shape memorable careers. By empowering every BeeGee to make an impact, we’re committed to being a workplace where everyone can grow.

Please review the specific job listing or contact Blueground's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Blueground is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Work & Location Flexibility, Health & Wellness, Financial & Retirement, Time Off & Life Balance, Professional Development, Lifestyle Perks. For this role specifically, benefits include: Competitive Compensation (Salary Range: $42500 - $50000 + 15% annual performance bonus), Blueground Stock Option Plan, Device stipend, Flexible PTO, Cigna Healthcare (Medical, Dental, Vision), 401k retirement plan, Paid maternity/parental leave benefits for new parents, Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Mindset & Local Impact and Bias Toward Action & Speed and Genuine Care in Everything We Do.

The company has committed to inclusive practices including: Guest Experience First and Radical Transparency & Trust.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2023.

Blueground currently has 3 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/blueground/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Blueground's recruiting team for specific details on this role's process.

Apply for Operations Associate

Submit your application directly to the Blueground team. Let them know why you'd be a great addition to their loved place to work.

Blueground

Blueground

Real Estate
101 5th Ave 7th floor, New York, NY 10003, United States
Most Loved Workplace® Certified Job
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