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Seasonal Customer Experience Associate

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Summit, NJ
Full-time

About the Role

At Boll & Branch, a Most Loved Workplace® certified employer in the Internet/E-Commerce space, Made Different. Sleep Better at Night. Luxury Organic Bedding Done Right..

The Certified Meeting Professional (CMP) programme was launched in 1985 to enhance the knowledge and performance of meeting professionals, promote the status and credibility of the meeting profession and advance uniform standards of practice. Today, the CMP credential is recognised globally as the badge of excellence in the events industry. The qualifications for certification are based on professional experience, education and a rigorous exam. The CMP exam was developed and is maintained by meeting professionals from all over the world who volunteer their time to ensure that the programme reflects the best practices in the meeting management field. More than 12,000 meeting professionals in 55 countries around the globe hold the CMP designation. This unique community represents every sector of the industry—from corporations and associations to government and institutional organisations. The CMP programme aims to increase the professionalism of meeting management professionals in all sectors of the industry.

Want to learn more about what it's like to work at Boll & Branch? View our full profile.

Requirements

  • Professional experience
  • Education
  • Pass a rigorous exam

Benefits

  • Meeting professionals who hold the CMP earn (on average) $10,756 more annually than their non-certified counterparts, up to $18,000 when the DES credential is added.
  • CMP certification is a mark of excellence in comprehensive events management.
  • Certification opens the door to better and more opportunities.
  • Client expectations for meetings are higher than ever and recruiters and prospective employers recognise CMP certification in the growing industry.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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target Mission-Driven Purpose
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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Boll & Branch

Common questions candidates ask about this role and Boll & Branch's workplace

Boll & Branch is a leading designer and retailer of luxury home textiles, and the only bedding company fully managed from the source. Founded in January 2014 by Scott and Missy Tannen (now the CEO and Chief Product Officer, respectively), the company has become one of the largest e-commerce-first luxury home brands, and counts millions of Americans, including U.S. Presidents and countless celebrities, as its customers. All products are expertly crafted from the finest sustainable materials, 100% traceable, and made free from toxins – guaranteeing a softer, more luxurious product.

Please review the specific job listing or contact Boll & Branch's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Boll & Branch is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Work-Life Balance, Employee Perks. For this role specifically, benefits include: Meeting professionals who hold the CMP earn (on average) $10,756 more annually than their non-certified counterparts, up to $18,000 when the DES credential is added., CMP certification is a mark of excellence in comprehensive events management., Certification opens the door to better and more opportunities., Client expectations for meetings are higher than ever and recruiters and prospective employers recognise CMP certification in the growing industry.. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Partnership and Mission-Driven Purpose and Quality Obsession.

The company has committed to inclusive practices including: Authentic Craftsmanship and Fair Partnership & Respect.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Boll & Branch currently has 14 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/boll-branch/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Boll & Branch's recruiting team for specific details on this role's process.

Apply for Seasonal Customer Experience Associate

Submit your application directly to the Boll & Branch team. Let them know why you'd be a great addition to their loved place to work.

Boll & Branch

Boll & Branch

Internet/E-Commerce
Summit, NJ
Most Loved Workplace® Certified Job
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